About this opportunity
Mustang Cat lists this Shop Coordinator opportunity in hempstead, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Shop Coordinator – Hempstead, TXSince 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!Mustang Cat is actively seeking a Shop Coordinator to support the Machinery Service Department in Hempstead, Texas. In this role, you will assist the Service Supervisor in the day-to-day operations of the shop, ensuring timely and efficient equipment service, customer communication, and repair coordination.What You'll Do as a Shop Coordinator:Support shop scheduling and coordinate repairs between teamsReview invoices for accuracy and process warranty documentationMonitor production and efficiency, reporting key metricsManage equipment inventory and assist with shipping & receivingEnforce safety and contamination control practicesProvide technical support to internal stakeholdersCommunicate effectively with technicians, Product Support Sales Reps, and customersStep in for the Service Supervisor during absences and assist with delegated tasksWhat You Bring:High school diploma or equivalent required1–2 years of dispatching or coordination experience in a service or repair-related industryExcellent customer service and organizational skillsStrong computer skills, including Microsoft Office SuiteAbility to multitask and prioritize in a fast-paced environmentProfessional communication across phone, email, and in-person interactionsPreferred Qualifications:Mechanical aptitude or background in equipment repair/serviceSpanish speaking skills are a strong plusFamiliarity with Caterpillar equipment, service scheduling systems, or CRM platforms is beneficialTop Benefits for Shop Coordinators at Mustang Cat:Great Work-Life BalanceOn-Premise ClinicOpportunity for OvertimeTuition ReimbursementVast Growth OpportunitiesJob StabilityFull-Time Benefits: Medical, Dental, Vision401(k) with Employer MatchPaid Vacation, Sick Time & HolidaysJoin Mustang Cat, where you'll help power the projects that build and sustain Texas. Apply now to start your career with a respected leader in equipment solutions!
Worksite address
hempstead, TX, 77445, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.