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Job description
Our leaders at Michael Kors are stylish, driven, multi-tasking individuals who are customer service focused brand ambassadors. Success starts with being an entrepreneur – we encourage an innovative workplace to creatively deliver results in a department store! As a Shop Manager, you will drive your business by providing an elevated experience to customers while educating and motivating retail partners.
WHAT YOU’LL DO:
Maintain sales floor presence, supporting and engaging with clients
Provide an elevated customer experience through engagement, clienteling, and hosting events
Empower, motivate, and train retail partners on product knowledge, sales, and visual excellence to gain support
Align with retail management partners on all Michael Kors business needs and standards
Ensure visual excellence is consistently maintained
Develop clear, consistent, and organized methods of communication with District Manager, corporate office, and retail partners regularly
YOU’LL NEED TO HAVE:
Minimum of 2+ years retail management experience
Proficiency in reading, speaking and writing in English is required
Authorization to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Ability to meet store scheduling and availability expectations, including the ability to work a flexible schedule, including weekends, holidays, and high retail traffic and sales days, including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother’s Day, etc.
WE’D LOVE TO SEE:
Tech Savvy; effective communicator with strong written and verbal skills
An entrepreneur with the ability to drive results; problem solver and strategic
Well connected with the ability to engage with partners and customers; a true brand ambassador
Flexible learning with the ability to adapt in a continuously evolving work environment
Strong ability to style and knowledge of fashion
MICHAEL KORS PERKS:
Generous Personal and Vacation Days
Internal mobility across brands
Cross-brand Discount
Exclusive Employee Sales
PHYSICAL REQUIREMENTS:
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Ability to stand and walk for extended periods (up to 8 hours per shift).
Ability to lift and carry up to 30 pounds.
Ability to reach overhead, bend, kneel, and stoop.
Ability to handle merchandise and operate point-of-sale equipment.
Ability to visually assess merchandise and customer needs.
Ability to communicate clearly with customers and team members in both written and verbal formats.
Ability to work in busy environments, including but not limited to working under bright lights, with music, and during peak traffic hours.
Michael Kors is committed to providing reasonable accommodation to qualified individuals with disabilities.
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at
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Worksite address
los angeles, CA, 90079, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.