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Dealers Auto Auction Group

Shop Manager

murfreesboro, TN

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Job description

Shop ManagerMURFREESBORO, TN 37129OverviewLevel Management Position Type Full Time Job Shift Day Education Level High School Travel Percentage None Category AutomotiveDescriptionA shop manager oversees daily retail operations, driving sales, managing staff, and ensuring customer satisfaction. Key duties include hiring/training staff, inventory management, budgeting, and maintaining store merchandising standards. Candidates typically need a high school diploma or degree, 2-3 years of retail experience, and strong leadership, communication, and problem-solving skills.Key ResponsibilitiesPersonnel Management: Recruiting, training, scheduling, and motivating employees to achieve sales targets.Operations & Compliance: Ensuring compliance with safety regulations, opening/closing procedures, and store cleanliness.Sales & Financials: Analyzing sales data, managing budgets, controlling inventory levels, and implementing promotional strategies.Customer Service: Handling customer inquiries, resolving complaints, and ensuring a high-quality shopping experience.Merchandising: Overseeing product displays and visual merchandising to maximize sales.QualificationsRequired Qualifications & SkillsExperience: 2-3+ years in retail, with previous supervisory or management experience preferred.Education: High school diploma or GED is required; an Associate or Bachelor's degree in Business Administration or related field is often preferred.Skills: Strong leadership, communication, and interpersonal abilities.Technical Knowledge: Proficiency with POS systems and inventory management software.Flexibility: Ability to work flexible hours, including weekends, evenings, and holidays.Core CompetenciesProblem-Solving: Ability to handle on-the-spot issues and customer complaints.Financial Acumen: Understanding profit margins, budgeting, and sales forecasting.Organization:

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murfreesboro, TN, 37128, US

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