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Mercy House

Site Lead

santa barbara, CA

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Job description

Job Details

Job Location: Santa Barbara, CA 93103

Education Level: Not Specified

Salary Range: $25.00 - $25.00 Hourly

Job Category: Shelter Services

Status: Full-Time, Non-Exempt | Payrate: $25.00/Hour | Schedule: Monday 2:30 p.m. - 11:00 p.m., Thursday 1:00 p.m.- 9:00pm, Friday - Sunday 2:30 p.m. -11:00 pm

Job Summary

The Site Lead is responsible for overseeing daily operations at the Emergency Shelter Program, including managing shelter staff, client activities, and services while ensuring a safe, client-centered environment. This position involves crisis intervention, staff support, coordinating volunteers, and maintaining facility organization. The Site Lead also assists with administrative tasks, such as supply coordination and reporting, and participates in training and staff meetings.

Essential Duties and Responsibilities

Shelter

Assist in the implementation of all shelter activities to ensure quality delivery of services.

Oversee all shelter staff, security, and client activities

Oversee distribution of services and all program services while on duty

Assist in the coordination of volunteers and support services

Oversee the organization of supplies and facility’s needs

Management

Support shelter staff during designated shifts

Assist in various aspects of staff’s duties

Assist in coordinating and managing special group events and holiday events

Provide crisis/conflict intervention

Communicate any staff or shelter issues to Program Manager

Administration

Coordinate supply and service needs

Assist with securing necessary resources

Assist with record keeping and reporting

Miscellaneous

Attend staff meetings and training workshops as needed

Assist with general duties (stocking supplies, copies, fax, phone calls, etc.)

Enhance job performance by applying up-to-date professional knowledge gained by attending seminars and conferences and reviewing professional publications

Perform ad hoc projects as appointed by Supervisor

Qualifications

Experience

Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs

Ensure a client-focused, trauma-informed, and housing-focused shelter approach

Ability to perform crisis intervention as needed

Previous shelter experience is preferred but not required

General

Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others

Dependability, responsibility, and the ability to communicate effectively and respectfully

Fluency in Spanish is of significant value

Physical Requirements

Ability to lift, bend, push, and pull up to 50 pounds

Prolonged periods of standing and the ability to work in a fast-paced environment

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Worksite address

santa barbara, CA, 93190, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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