Site Leader

Job description

Site Leader

Tommy's Express- Colorado Springs, Colorado

About Us

Tommy's Express is redefining the car wash experience in Colorado Springs through industry-leading technology, exceptional customer service, and a commitment to operational excellence. We utilize some of the best technology and equipment in the car wash industry to provide a fast, efficient, and high-quality experience for every customer.

With multiple locations currently operating throughout Colorado Springs and additional sites planned, we are experiencing rapid expansion and are looking for strong leaders who want to grow with us. Our company culture is built around ownership, accountability, teamwork, and delivering outstanding results.

At Tommy's Express, we provide our leaders with the tools, systems, and support they need to succeed — but we want leaders who will truly take ownership of their site, grow revenue, control costs, develop their team, and operate their location like it is their own business.

Position Summary

We are seeking an experienced and driven Site Leader to oversee the daily operations of one of our Tommy's Express locations in Colorado Springs. The ideal candidate will have previous car wash experience, management experience, customer service expertise, and a strong sales background.

This role is responsible for leading all aspects of the site including operations, team development, customer satisfaction, membership sales growth, equipment upkeep, and financial performance. This is a hands-on leadership position in a fast-paced environment where strong operational leadership and accountability are critical.

Responsibilities

Oversee all daily site operations to ensure efficiency, cleanliness, safety, and customer satisfaction

Lead, coach, train, and develop team members while fostering a positive culture

Drive unlimited membership sales and maximize site revenue

Control labor, chemical usage, and operational expenses to improve profitability

Deliver exceptional customer service and professionally resolve customer concerns

Conduct hiring, scheduling, onboarding, and performance management

Maintain high operational and brand standards at all times

Work alongside the maintenance team on equipment troubleshooting and repairs

Perform minor repairs and maintenance tasks directly at the site when needed

Ensure all safety policies and procedures are followed

Analyze operational performance and implement improvements

Assist with local marketing efforts and community involvement opportunities

Qualifications

Previous car wash experience required

Previous management or leadership experience required

Strong customer service experience

Proven sales experience with the ability to grow memberships and revenue

Mechanical aptitude and willingness to assist with repairs and maintenance

Strong leadership, communication, and organizational skills

Ability to multitask and thrive in a fast-paced environment

Reliable transportation and flexible schedule availability, including weekends

Ability to work outdoors in varying weather conditions

Compensation & Benefits

Salary range: $65,000 - $80,000 annually depending on experience

Performance bonus potential

3 weeks Paid Time Off (PTO)

Health insurance options

Vision insurance

Dental insurance

Life insurance

401(k) retirement plan

Career advancement opportunities with a rapidly growing company

Why Join Tommy's Express?

This is more than just a management role — this is an opportunity to lead your own operation within one of the fastest-growing car wash organizations in Colorado Springs. We are looking for leaders who take pride in ownership, love developing teams, and are motivated by driving results.

If you are ready to grow with a rapidly expanding company that invests in its people and technology, we would love to hear from you.

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Worksite address

colorado springs, CO, 80509, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.