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Job description
Site Leader
Gopuff is seeking a Site Leader to join the Field Operations team. We are looking for a self-starting and entrepreneurial leader. The Site Leader role is an exciting and fast-paced role within Gopuff that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders and Field Operations Associates and oversee the facility’s operations.
Ultimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. We put our customers first.
Qualifications
6+ years of experience with a fast-paced environment and leading a blended workforce of W2 and 1099 employees.
Retail, grocery, military, restaurant or equivalent experience.
Bachelor’s degree, preferred.
Strong written and verbal communication skills.
Strong skills with conflict resolution.
Strong skills with team development and engagement.
Ability to lead in an ever-changing environment.
Proven track record of being a change agent with improving processes and efficiencies.
Ability to work with fluid schedules; be available during peak hours of operation (5pm-3am) and on weekends and/or holidays as needed by the business.
Ability to stand, bend, reach and walk during shifts.
Ability to lift up to 49 pounds.
Responsibilities
Plans, directs, and is accountable for all facility operations including deliveries, inventory, equipment, and systems.
Drives improvements to key performance indicators (KPIs) such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order.
Is accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved.
Ensures compliance with Gopuff and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports.
Implements and monitors Human Resource compliance, asset protection, safety controls, oversees the safety of people and products, operational and quality assurance reviews.
Develops and implements action plans to improve performance, provides direction and guidance on executing company programs, and directs the management team in ensuring confidentiality of information, documentation and assigned records.
Teaches and trains site leadership in controlling expenses and labor to ensure expenses adhere to the budget and sales volume.
Creates and implements plans to improve the financial performance of the facility.
What We Offer
Medical/Dental/Vision Insurance (for full-time employees)
401(k) Retirement Savings Plan
25% employee discount & FAM Membership
Vacation and Sick Time for eligible employees
EAP through AllOne Health (formerly Carebridge)
Pay
Gopuff pays employees based on market pricing, and pay may vary depending on your location. Compensation for U.S. locations is based on a cost-of-labor index for that geographic area. The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.
Cicero, Chicago, IL: $63,000 - $86,625
At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Worksite address
cicero, IL, 60804, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.