About this opportunity
Canon Business Process Services lists this Site Manager opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Canon Business Process Services, Inc. has an opening for a FULL TIME, PERMANENT Office Site Manager who will be an essential part of our team at our location in Boston, MA. This role is critical to our onsite operations and will serve not only as the primary leader of all contracted services but also as a strategic partner.
Responsibilities:
Manages & oversee all services contracted by client at the assigned site by providing exceptional customer service & quality
Manages budget, resource allocation, and forecasting tools to ensure best possible use of resources and to plan and report budgetary expenses effectively
Manages status reports, productivity reports, and other source documents to ensure optimal performance is met by staff
Functions as a liaison between the client & CBPS
Develop, manage, and maintain relationships with multiple vendors; oversee contract adherence, service performance, and issue resolution.
Prioritize and schedules all work including overflow work to backup facility
Ensures proper maintenance and usage of all equipment and supplies
Conducts staff meetings to ensure communication of corporate policies and goals
Manages staff by selecting and recruiting, developing, and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff
Ensures and analyzes production targets onsite are met daily, weekly, and monthly by measuring against Company goals
Qualifications:
4 year college degree or comparable work experience
Communicate effectively with diverse groups and clients
Exhibit ability to establish personal credibility with customers and staff
Ability to execute and deliver the highest quality and production and customer service
Establish challenging, constructive, and open workplace culture
Work with peers & team to establish departmental decisions, processes & ensure standardized activities
Ability to work in stressful situations and meet deadlines efficiently
Create a customer focused environment
Excellent written and oral communication skills
Strong team approach to business ethics
Must have excellent follow through skills
What We Offer:
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.