About this opportunity
Coders Connect lists this Site Manager - Data Center Operations opportunity in buffalo, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
This role combines large-scale data center operations leadership with deep technical infrastructure expertise to deliver reliable, high-performance compute environments that power the next generation of advanced compute workloads. The focus is on leading multi-site operational teams while ensuring hyperscale infrastructure operates with the highest levels of reliability, efficiency, and security.
As the organization continues to expand its global data center footprint, it is hiring a Site Manager to lead operational execution across multiple facilities. This is a high-impact leadership role suited to someone who can scale teams, drive operational excellence, and manage the full lifecycle of mission-critical infrastructure. You will work closely with cross-functional teams to ensure 24x7x365 operations meet stringent service level commitments while enabling rapid infrastructure growth.
Your Role
You will lead and develop a multi-disciplinary operations team responsible for managing hyperscale data center environments across a campus or regional footprint. From workforce planning and operational performance to incident management and infrastructure reliability, you will ensure facilities operate efficiently while maintaining the highest standards of uptime and safety. This role blends people leadership with operational strategy, ensuring infrastructure operations directly support business and customer outcomes.
What You’ll Do
Lead and scale operations teams including Facility Managers, Operations Technicians, and Logistics Specialists across multiple data center sites
Hire, coach, and develop high-performing teams through structured performance management, mentoring, and career development
Define staffing plans and organizational structures to support growth through workforce forecasting, resource planning, and succession management
Own end-to-end operational accountability for uptime, reliability, and security across 24x7x365 mission-critical infrastructure
Oversee incident response, escalation management, and change control processes across multiple facilities
Manage ticket queues, operational workflows, shift scheduling, and on-call rotations across technical and logistics teams
Monitor and improve operational KPIs including uptime, MTTR, MTBF, capacity utilization, inventory accuracy, and cost efficiency
Lead post-incident reviews, perform root cause analysis, and implement corrective actions to strengthen operational resilience
Partner with Engineering, Program Management, Supply Chain, Construction, and Product teams to align infrastructure operations with business priorities
Drive operational improvements, automation initiatives, safety programs, and sustainability efforts across facilities
What You Bring
Bachelor’s degree in Engineering, Business, Operations Management, or a related field, or equivalent practical experience
Strong experience in data center operations, mission-critical facilities, or large-scale infrastructure environments
Proven leadership experience managing teams of 10 or more technical staff within 24x7 operational environments
Deep understanding of data center infrastructure including power distribution, cooling systems, server hardware, networking, and facility operations
Experience managing uptime and reliability within environments governed by strict service level agreements
Strong knowledge of incident management, change management, and operational excellence frameworks
Experience collaborating with cross-functional stakeholders across engineering, supply chain, and program management functions
Data-driven decision making with strong analytical and problem-solving skills
Excellent communication and leadership capabilities with the ability to influence senior stakeholders
Why Join?
Lead operations across hyperscale infrastructure supporting some of the world’s most advanced compute environments
Build and scale high-performing teams responsible for mission-critical infrastructure
Play a key role in shaping operational strategy as the organization rapidly expands its global data center footprint
Work in an environment that values ownership, operational excellence, and continuous improvement
Package
Competitive total compensation including base salary and equity
Retirement or pension plan aligned with local market standards
Comprehensive health, dental, and vision coverage
Generous paid time off aligned with regional policies
Location
#J-18808-Ljbffr
Worksite address
buffalo, NY, 14266, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.