About this opportunity
Flagship Facility Services, Inc. lists this Site Manager opportunity in fletcher, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Flagship Facility Services LLC is a leading provider of commercial janitorial cleaning services, offering fully integrated facility maintenance, engineering, and staffing solutions. We are dedicated to delivering exceptional customer service and tailored solutions to a diverse range of clients, including airports, educational institutions, research facilities, and property managers.
Make an Impact Where It Matters
We’re looking for a dynamic, people-first Site Manager to lead airport operations for a high-visibility client account. This is more than a management role—you’ll be the face of our operation, driving service excellence, building strong client relationships, and leading a team of 25-30 employees across multiple shifts.
If you’re an organized, outgoing leader with strong business instincts and a passion for operational excellence, this role offers the opportunity to step into a critical leadership position and make an immediate impact.
What You’ll Do
As Site Manager, you’ll own the success of your site from end to end:
Lead & Inspire Teams: Manage, coach, and develop supervisors and frontline staff across 1st and 3rd shifts
Own Client Relationships: Serve as the primary point of contact—building trust, resolving issues, and identifying opportunities to expand services
Drive Operational Excellence: Oversee all janitorial and facility operations, ensuring top-tier quality and efficiency
Manage the Business: Monitor budgets, control costs, and contribute to P&L performance
Ensure Readiness: Oversee staffing, scheduling, and inventory to meet operational demands
Uphold Standards: Conduct inspections, enforce safety protocols, and ensure compliance with company and airport regulations
Grow the Account: Identify upsell opportunities and support business growth initiatives
Develop Talent: Lead training programs focused on safety, performance, and career development
What You Bring
Bilingual fluency in English and Spanish (a plus)
Strong leadership presence—confident, personable, and able to engage at all levels
Solid business acumen, including budgeting and operational decision-making
Experience managing teams in fast-paced environments (facilities, janitorial, airport, or similar industries required)
Excellent communication and customer service skills
Proficiency with Microsoft Office and Google Workspace tools
Preferred:
Bachelor’s degree in Business, Operations Management, or related field
5+ years of leadership experience in operations, facilities, or service-based environments
Airport or aviation industry experience a plus
What Success Looks Like
A well-run, fully staffed operation delivering consistent, high-quality service
Strong, trusted relationships with client stakeholders
Engaged, well-trained teams with low turnover
Meeting or exceeding budget and performance targets
Fast-paced, highly visible airport setting
Combination of office and operational floor presence
Exposure to typical airport and maintenance environments (noise, equipment, etc.)
Physical activity required, including walking, standing, and occasional lifting (up to 40 lbs)
Why Join Us?
High-impact leadership role with visibility to senior leadership
Opportunity to grow within a stable, expanding organization
Collaborative team environment with hands-on support
Chance to step into a critical role and shape the success of a major account
Additional Information
This is a fully onsite role (not remote)
Must be authorized to work in the U.S.
Equal Opportunity Employer
Join our team as a Site Manager to lead dynamic cleaning operations that enhance client satisfaction while advancing your leadership career in the facility services industry. We value professionalism, dedication, and a commitment to excellence in every aspect of our work.
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Worksite address
fletcher, NC, 28732, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.