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ServiceNet

Site Manager

holyoke, MA

Check who can apply and the requirements below before continuing.

About this opportunity

ServiceNet lists this Site Manager opportunity in holyoke, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Tuition remission for eligible classes.

Benefits

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Vision insurance

Program Site Manager

Developmental Brain Injury Services

Location: Monson, MA

Pay Rate: $19.57-$22.53 per hour (see details below)

Schedule: Second Shift

ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

Why You’ll Love This Role

Make a Difference – Support individuals in living more independent and joyful lives.

Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.

Grow Your Career – Gain valuable leadership experience and professional development.

Key Responsibilities

Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.

Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.

Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.

Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

Qualifications

Experience supporting individuals with developmental disabilities or brain injuries.

A valid driver’s license (held for at least six months) with a clean driving record.

Basic computer skills for documentation and scheduling.

Physical ability to assist residents as needed.

Bonus: Training in MAP, PABC, or First Aid is a plus.

Benefits

Generous PTO (time-off) package.

Comprehensive health and dental insurance plans.

Life insurance and long-term disability insurance.

403(b) retirement plan.

Tuition remission for eligible classes.

Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.

Opportunities for career development and advancement.

And much more

Compensation Details:

$21.57-$22.53

$19.57-$20.53/hr base +$2.00 differential when MAP Certified

About ServiceNet

ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn More About ServiceNet

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

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