About this opportunity
MHA (Mental Health Association) lists this Site Manager opportunity in ludlow, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Summary
The Site Manager oversees the daily operations of their assigned site, ensuring high standards of service delivery for all individuals receiving support. This role operates under the guidance of the Program Coordinator and is crucial for maintaining a safe, efficient, and supportive environment.
Schedule
Tuesday, Wednesday, & Friday 12pm-8pm, Thursday 9am-5pm, Saturday 8am-4pm (40hrs)
Pay Rate
$21.50 an hour
Key Responsibilities
Coordinate staff schedules and maintain adequate staffing ratios to ensure smooth program operations
Oversee medication management, including counts, ordering, documentation, and verification
Manage program finances, including petty cash, money counts, and check requests, with oversight from the Program Coordinator
Assist with hiring, onboarding, and training new staff members to support program growth
Ensure accurate and timely documentation of medications, participant goals, behavioral data, and incident reports
Schedule and support participant attendance for medical, therapy, and community appointments
Promote a safe and supportive environment by addressing safety concerns, reporting incidents, and modeling positive engagement with participants
Communicate effectively with the Program Coordinator and team, participate in meetings and training, and collaborate to achieve program goals
About New Ways Services - (ABI Division)
New Way is MHA’s residential and community-based program supporting individuals with acquired brain injuries (ABI) from trauma, stroke, or serious illness. Our team helps participants overcome physical, emotional, and cognitive challenges, build skills, and gain independence through personalized care, meaningful daily routines, and supportive homes in welcoming neighborhoods. With 24/7 support, nursing, clinical, and therapeutic services, we help participants reconnect with their communities, regain confidence, and live life to the fullest.
Equal Opportunity Statement
The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Requirements
Valid driver's license, reliable vehicle, and sufficient automobile insurance, with a safe driving record
Must be at least 21 years of age
Ability to pass a background and CORI check
Comfortable providing personal care to participants, including assistance with bathing, dressing, grooming, toileting, and mobility
Must have a high school diploma or equivalent (GED, etc.)
At least six months of relevant experience; experience supporting individuals with brain injuries, mental health challenges, or developmental disabilities is highly desirable
Strong commitment to creating a safe, supportive, and empowering environment for participants
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (403B, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Long Term Disability
$20 an hour
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Worksite address
ludlow, MA, 01056, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.