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Job description
Company Overview:
Business Integration Partners (BIP) is Europe’s fastest growing digital consulting company and are on track to reach the Top 20 by 2030, with an expanding global footprint in the US (New York, Charlotte, Chicago, and Houston). Operating at the intersection of business and technology we design, develop, and deliver sustainable solutions at pace and scale creating greater value for our customers, employees, shareholders, and society.
BIP specializes in high-impact consulting services across multiple industries with 6,000 employees worldwide. Our domains include Life Sciences, Energy, Retail, and Financial Service businesses including Capital Markets, Insurance and Payments verticals, supplemented with Data & AI, Cybersecurity, Risk & Compliance, Change Management and Digital Transformation practices. We integrate deep industry expertise with business, technology, and quantitative disciplines to deliver high-impact results for our clients.
About the Role:
Summary
Responsible for the operational reliability, observability, and stability of the Strategic Full Revaluation Capability (SFRC) batch platform. This role acts as the first line of defense for platform services, combining real-time monitoring, incident response, root cause analysis, and automation to ensure that critical risk and regulatory reporting processes are delivered successfully.
The individual in this role will drive continuous service improvement, operational resilience, and the reduction of manual support activities.
Responsibilities
Own real-time operational visibility of the SFRC batch platform, ensuring that critical business processes execute reliably and within agreed SLAs.
Monitor batch health, workflow orchestration, infrastructure dependencies, application performance, and data-processing pipelines across the end-to-end service landscape.
Understand the business context to proactively identify performance degradation, bottlenecks, capacity constraints, and failure patterns before they impact downstream consumers.
Perform first-line operational triage, log analysis, and root cause investigations using observability and monitoring platforms.
Coordinate technical recovery activities during incidents, including reruns, restarts, failover procedures, and troubleshooting across applications, infrastructure, and data domains.
Analyse operational metrics, trends, and recurring issues to identify opportunities for automation, optimization, and stability improvements.
Champion SRE and DevOps best practices, including automation, observability, continuous improvement, and operational excellence.
Required Qualifications
7+ years’ experience supporting production batch-processing environments.
Experience with scheduling and orchestration platforms such as Quartz, AutoSys, Control-M, or equivalent tools.
Experience with monitoring and logging tools such as Splunk, AppDynamics, Grafana, Bob Monitor, or equivalent platforms.
Experience with automation and scripting tools such as Python, Shell, and Ansible.
Strong incident management and operational support experience.
Ability to work effectively during critical reporting windows.
Strong communication and stakeholder-management skills.
Ability to analyze issues and coordinate resolutions across multiple teams.
Desired Qualifications
Experience supporting Risk, Profit and Loss, Market Risk, FRTB, stressed Value at Risk, or related financial-reporting platforms.
SRE or production-support background.
Knowledge of Linux and Unix environments.
Compensation
**Base salary range for this role is $130,000 - $190,000**
Benefits
Choice of medical, dental, vision insurance.
Voluntary benefits.
Short- and long-term disability.
HSA and FSAs.
Matching 401k.
Discretionary performance bonus.
Employee referral bonus.
Employee assistance program.
11 public holidays.
20 days PTO.
7 Sick Days.
PTO buy and sell program.
Volunteer days.
Paid parental leave.
Remote/hybrid work environment support.
For more information about BIP US, visit
Equal Employment Opportunity:
It is BIP US Consulting policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship, or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
BIP US provides a reasonable range of compensation for our roles. Actual compensation is influenced by a wide array of factors including but not limited to skill set, education, level of experience, and knowledge
Worksite address
city of chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.