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Job description
**Job Title:**CaaS Private Site Reliability Engineer
**Corporate Title:**Vice President
**Location:**Cary, NC
Who we are:
In short -- an essential part of Deutsche Bank's technology solution, developing applications for key business areas.
Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.
Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here.
Overview
As a CaaS Private Site Reliability Engineer, you will lead reliability, resilience, and operational excellence for the CaaS Private platform in US. You will bring production engineering discipline to Kubernetes, observability, automation, and incident management while helping teams improve service health and platform readiness. You will partner across engineering, operations, and application teams to strengthen SLOs, reduce manual intervention, and ensure platform changes are measurable, supportable, and aligned to enterprise reliability standards.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
Educational resources, matching gift and volunteer programs
What You'll Do
Lead the reliability strategy for the CaaS Private platform in US, including SLO frameworks, operational standards, and incident management maturity
Drive resilience improvements across observability, capacity planning, upgrade safety, disaster readiness, and operational automation
Own complex production management issues by leading troubleshooting, identifying root causes, and implementing preventive fixes
Define and refine service indicators, alert thresholds, dashboard standards, production readiness criteria, escalation paths, and postmortem follow-through
Develop automation and self-healing workflows that reduce manual intervention, improve recovery times, and strengthen platform supportability
Partner with cross-functional teams to ensure platform changes are measurable, supportable, and aligned with reliability objectives
How You'll Lead
Mentor junior and middle engineers while fostering a culture of blameless learning, measurable reliability, and operational excellence
Influence platform architecture and roadmap decisions using data from incidents, capacity models, operational trends, and reliability metrics
Communicate strategic insights and practical recommendations to engineering, operations, and business stakeholders to guide reliability investments
Skills You'll Need
Extensive experience with Hands on Bare Metal Kubernetes, Linux, distributed systems reliability, and production platform operations
Strong hands-on experience with observability, monitoring, alerting, dashboarding, incident response, and root cause analysis
Proven ability to design and implement automation, self-healing workflows, operational checks, maintenance tasks, and runbook improvements
Experience defining SLOs, service indicators, alert quality standards, production readiness practices, and escalation models
Ability to lead complex reliability improvements independently while partnering across engineering, operations, and application teams
Proven ability to leverage AI tools to enhance productivity, optimize workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs
Skills That Will Help You Excel
Strong communication skills with the ability to explain technical findings to technical and non-technical stakeholders
Sound operational judgment with the ability to balance urgency, risk, and long-term platform stability during incidents
Growth mindset with a focus on continuous learning, process improvement, and measurable reliability outcomes
Experience mentoring engineers and improving operational culture across platform or infrastructure teams
Background with automation tools, infrastructure-as-code practices, capacity planning, disaster readiness, or cloud-native platform operations
Expectations
It is the Bank's expectation that employees hired into this role will work in the Cary, NC office in accordance with the Bank's hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Cary is $125,000 to $185,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That's why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.
Learn more about your life at Deutsche Bank through the eyes of our current employees:
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Worksite address
cary, NC, 27518, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.