About this opportunity
GCash lists this SLA & Service Performance Manager opportunity in center city, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
GCash, a leading FinTech company, is seeking a dedicated Service Delivery Manager to fortify relationships with internal teams and external partners. You will design and oversee SLAs/OLAs, manage service levels, and drive improvements to ensure reliable service delivery.
The role requires proactive incident handling, governance of service reviews, and clear communication with executives on major incidents affecting availability. A strong focus on collaboration and value realization is essential.
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Worksite address
center city, MN, 55012, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.