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Job description
SUMMARY
The Small Engine Repair Associate is responsible for the overall operation and success of the small engine/ lawnmower repair department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment
Able to drive ¾ ton truck and 16' trailer on a regular basis
Pick up and drop off of customers equipment in a neat and professional manner
Work within company programs, policies and procedures
Promote and support established programs
Communicate with and receive product from approved vendors
Operate a forklift
Follows safety policies and procedures; is a safety role model
Other duties assigned
During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load
KEY ATTRIBUTES Small engine and riding mower repair knowledge
New mower setup/PDI and warranty repair knowledge
Computer knowledge, with focus on online parts lookup and warranty submission
Ability to communicate well with manufacturer technical support helplines
Problem solving skills
Passion for what they do
Self-motivated
Ability to prioritize and multi-task
Detail oriented
Ability to work in a fast paced environment with limited supervision
SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities
EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED);
One to three months related experience and/or training;
Or equivalent combination of education and experience.
LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write warranty claims and service tickets.
Ability to effectively present information and respond to questions from managers, customers, and the general public.
MATHEMATICAL SKILLS Basic math concepts such as addition, subtraction, division, multiplication.
CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver's License
RECOMMENDED EQUIPMENT Slip resistant shoes with closed toe and heel
Uniform per store policy
Basic power and hand tools
Sharpening Tools
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time) Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Stoop
Kneel
Crouch
Lift and/or move up to 50 pounds
Frequently (Between 1/3 to 2/3 of the time) Overhead lifting
Climb
Balance
Communicate with associates and customers
Occasionally (Less than 1/3 of the time)
Sit
Crawl
Smell
Lift and/or move up to 100 pounds
Vision Close
Distance
Peripheral
Depth perception
Ability to adjust focus
Ability to distinguish colors
WORK ENVIRONMENT
Frequently Exposure to moving mechanical parts
Occasionally Exposure to wet and/or humid conditions
Risk of electrical shock
Chemicals while cleaning
Noise Level Moderate to High depending on equipment being used
PAY RANGE (depends on industry experience)
BENEFITS (eligibility based on full-time/part-time status) Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Medical and Dependent Care)
Life Insurance
Voluntary Benefits
Paid Time Off
Retirement Plans
Employee Assistance Program
**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.