About this opportunity
jfcsboston lists this SNAP/Benefits Advocate opportunity in waltham, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Dental Insurance, Life Insurance, Medical Insurance, Vision
Do you want to help families put food on the table? Would you excel in a role where you learn the ins and outs of an essential government resource program? Are you interested in being a leader and a point of connection for colleagues and other agencies, to help clients in need of food? If your answer is YES to any of these questions, we'd love to speak to you about our SNAP and Benefits Advocacy program, our supportive work environment, and the positive impact this role has for hundreds of families across Eastern Massachusetts!
TheSNAP/Benefits Advocate works with a diverse, low-income population, providing SNAP application assistance, problem solving, advocacy, service coordination, and resource referrals. The person in this role will assist clients in accessing SNAP and the safety net resources for which they are eligible.
This full-time position occurs during regular working hours, approximately 9am-5pm, Monday through Friday, with flexibility for some hybrid remote work. Most in-person work takes place in our Waltham office. There will be monthly meetings with our partners in Framingham and Newton, monthly anti-hunger meetings in Boston, and quarterly and annual meetings with DTA. Currently, these meetings are held over Zoom, but may shift back to in-person in the future. In addition to direct service work with clients, which is primarily by phone and email, we work with other organizations to advocate for positive changes in policies related to SNAP.
Primary Duties and Responsibilities
Phone intake with clients
Assessments for eligibility for public benefits
Directly helping with SNAP applications and maximizing benefits
Problem solving and advocacy with DTA to overturn SNAP denials, terminations or reductions
Consultations with colleagues and staff or team meetings
Facilitating referrals to community resources
Drafting informational emails to program distribution list
Data entry and collecting information needed for reports
Participation in ongoing job-related training and regular supervision
Knowledge, Experience, and Skills
Bachelor's degree, preferably with additional related work experience
Experience in SNAP, public benefits (including TAFDC and EAEDC), or other law related field a plus
Strong analytical ability and capacity to understand laws, regulations and processes to problem-solve client issues
High emotional intelligence to work effectively with diverse individuals from many backgrounds
Flexibility, creativity and determination to face challenging client situations with hope and compassion
Familiarity with Microsoft Office computer programs (Excel, Word, Outlook) and comfortable learning and using technology for record-keeping and communication in our electronic case record
A valid driver's license and reliable means of transportation, required.
About JF&CS
For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.
We have a strong culture of professional development, work-life balance, and promotion from within.
JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.
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Worksite address
waltham, MA, 02254, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.