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Job description
SuperOps is building AI-native IT operations software for MSPs and internal IT teams and we're looking for someone to help us show up loud and consistently in the market. We want someone with the range to work across social, content, and brand someone who understands how modern attention works, moves fast, uses AI tools intelligently, and can turn ideas into distribution at scale.
We're a small, high-output Brand & Content team running brand campaigns, thought leadership programs, executive content, PR, and a community publication. There's a lot going on, and this role will be close to all of it.
What you'll do
Own day-to-day social execution across LinkedIn, X, Instagram, and TikTok
Repurpose long-form content interviews, reports, webinars into platform-native assets across channels
Spot trends and surface content angles that are relevant to our ICP
Support executive and founder thought leadership workflows
Help build repeatable social and content systems
Coordinate with designers, video editors, freelancers, and internal stakeholders to ship quickly
Track conversations, creators, and content opportunities across AI, SaaS, startups, and IT
Report on social performance weekly and pull insights that improve output and reach
Support TOFU content production blog posts, newsletters, social series, short-form video scripts and help maintain brand and editorial consistency across assets
What we're looking for
1–3 years of experience in social, brand, content, media, startup marketing, or creator ecosystems
Deep familiarity with internet culture and platform behavior
Strong content instincts and understanding of distribution
Ability to adapt content across formats and channels
Fast execution and strong ownership
Comfortable operating in fast-moving, ambiguous environments
Eye for design you don't need to be a designer, but you can brief one well and spot when something's off
Organised and detail-oriented. You can juggle multiple content tracks without dropping deadlines
Genuinely curious about AI, tech, or the IT industry not a prerequisite, but it helps a lot
Have experience with short-form video workflows
Can show us content you've created and explain why it worked
Have worked in B2B SaaS, AI, media, or startup environments
Tools you may work with
ChatGPT, Claude, Perplexity, Notion, Canva, Figma, CapCut, video clipping/editing tools, CMS and scheduling platforms.
What success looks like
Increased content velocity and publishing consistency
Stronger brand visibility and engagement across channels
Higher-quality founder and thought leadership presence online
Helping the Brand & Content team operate at a significantly higher output level
We care far more about taste, speed, instincts, and proof of work than polished corporate resumes.
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Worksite address
san francisco, CA, 94199, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.