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VieMed

Social Service Case Worker - Mobile County

mobile, AL

Check who can apply and the requirements below before continuing.

About this opportunity

VieMed lists this Social Service Case Worker - Mobile County opportunity in mobile, Alabama. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Investigations Case Worker (CANS/Safety Worker) – Mobile County, AL

Investigations Case Worker (CANS/Safety Worker) to support child welfare operations in Mobile County. This critical role focuses on conducting and completing child abuse/neglect investigations, responding to prevention cases, and ensuring timely safety decisions that protect vulnerable children and families. This is a fast-paced, field-based opportunity ideal for professionals who thrive under pressure, can prioritize competing demands, and understand the urgency required in child safety investigations.

Why Join Us? Become part of a mission-driven team dedicated to child safety, family preservation, and timely intervention. We offer competitive pay, strong operational support, and the opportunity to make a measurable impact in your community.

Position Summary As an Investigations Case Worker, you will serve as a frontline safety professional responsible for responding to assigned reports involving documented allegations of abuse, neglect, dependency, or safety concerns. You will gather facts, assess immediate risk, complete required investigative actions, and make recommendations regarding child safety and case disposition.

Key Responsibilities Your duties may include, but are not limited to:

Responding quickly to assigned prevention and investigation cases involving child safety concerns

Conducting child abuse and neglect investigations in accordance with agency policy and mandated timelines

Completing CANS/Safety assessments, home visits, interviews, collateral contacts, and evidence gathering

Interviewing children, caregivers, family members, schools, medical providers, and community supports

Assessing immediate danger threats and implementing safety plans when warranted

Determining findings and documenting investigative outcomes thoroughly and objectively

Preparing affidavits, court reports, testimony summaries, and professional recommendations

Managing a high-volume caseload while maintaining strict deadlines

Collaborating with law enforcement, courts, schools, hospitals, and multidisciplinary partners

Maintaining professionalism in difficult, high-stress, and emotionally sensitive situations

Traveling throughout assigned coverage areas as needed

What You'll Bring Education (Required)

Bachelor's Degree in Social Work, Human Services, Psychology, Criminal Justice, Sociology, or related field from an accredited institution

Preferred Experience

Prior child welfare investigations, CPS, APS, family services, juvenile justice, or crisis response experience

Experience conducting field interviews, home visits, and safety/risk assessments

Knowledge of abuse/neglect indicators, trauma-informed practice, and family systems

Skills & Competencies

High sense of urgency and ability to respond quickly to critical cases

Strong time management and organizational skills

Excellent written documentation skills with attention to detail

Ability to prioritize multiple active investigations simultaneously

Sound judgment and decision-making under pressure

Strong conflict resolution and de-escalation abilities

Professional communication with families, courts, and stakeholders

Ability to work independently with limited supervision

Emotional resilience and professionalism in challenging environments

Additional Requirements

Completion of Alabama Department of Human Resources orientation/training as required

Valid driver's license, reliable transportation, and current vehicle insurance

Ability to travel throughout assigned counties/service areas

Candidates previously employed by AL DHR must meet any required separation guidelines

Must report directly to county management staff and follow county assignment expectations

Compensation & Benefits

Base Pay: $32.25/hour

On-Call Pay: $2.00/hour

Call-Back Rate: $32.35/hour

Mileage reimbursement for approved business travel

Weekly direct deposit

Medical, dental, and vision coverage

401(k) with employer match

Referral bonus opportunities

PTO eligibility after 1 year

24/7 dedicated support from our team

Ready to Protect Children and Strengthen Families? Apply today to join VieMed Healthcare Staffing and help ensure timely, thorough investigations that make a real difference in the lives of children and families across Mobile County. VieMed Healthcare Staffing is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Worksite address

mobile, AL, 36624, US

Who can apply

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