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WellSpan Health

Social Services Coordinator

york, PA

Check who can apply and the requirements below before continuing.

About this opportunity

WellSpan Health lists this Social Services Coordinator opportunity in york, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Identification

Job Category Clinical Care

Job Schedule Full time

Job Shift Shift1 - Day

Locations 601 Memory Ln, York, PA, 17402, US

Assignment Category Not Applicable

FTE 1

Job Description

Department: Care Management Foundations Pregnacy Support Services

Schedule

Full Time, Day Shift (80 hours biweekly)

Hours: Monday - Friday, 8:00am - 4:30pm

General Summary

Plans, organizes and implements social work services for patients and families. Provides social work consultation to staff, patient counseling and direct social work services to assigned patients in accordance with the agency's standards and policies.

Responsibilities

Essential Functions:

Conducts comprehensive biopsychosocial and social needs assessments, identifying social, emotional, financial, behavioral, and environmental factors that impact health outcomes and care plan adherence.

Utilizes motivational interviewing and other engagement strategies to build rapport and support patient-identified goals of care.

Provides longitudinal care management for patients with high-risk, high-utilization, or complex needs while collaborating with RN Care Managers, Health Coaches, Community Health Workers, pharmacy teams, behavioral health, and primary care providers to ensure coordinated interventions and shared accountability.

Connects patients to appropriate internal and external resources, including financial assistance, home- and community-based services, benefits programs, transportation, food supports, caregiver services, housing solutions, and behavioral health services.

Ensures referrals are tracked, followed up, and closed with documented outcomes.

Assists in the orientation of new staff or continuing education of existing staff as requested.

Delivers supportive intervention and problem-solving related to adjustment to illness, caregiver strain, grief, behavior change, and medical decision-making, while assisting patients and families in understanding and engaging in treatment plans, care expectations, and available support systems.

Assists with complex issues such as guardianship, advance directives, disability applications, and long-term care planning, and collaborates with hospital programs and community agencies involved in the patient’s care.

Participates in care transition planning to ensure safe and coordinated movement between hospital, post-acute, and home settings.

Maintains accurate, timely, and clinically appropriate documentation in the electronic health record and consistently meets assigned productivity, outreach, engagement, and outcome expectations.

Participates in interdisciplinary case reviews, huddles, and care team meetings, and actively seeks consultation or direction from management personnel as appropriate.

Participates in staff development and in-service programs, as requested, and promotes a positive corporate image.

Common Expectations:

Adheres to all safety regulations, organizational policies, and quality standards; identifies opportunities to reduce errors, supports infection control practices, and participates in safety education and root-cause analysis as required.

Participates in ongoing education, in-service training, and professional growth activities; provides outstanding service to patients and colleagues; and contributes to teamwork, innovation, and fiscal responsibility.

Completes timely and appropriate documentation in the electronic medical record, ensures care plans and interventions are captured appropriately, and attends required meetings and departmental activities.

Qualifications

Qualifications

Minimum Education:

Bachelors Degree In Health and Human Services Field. Required

Masters Degree Preferred

Work Experience:

Less than 1 year Relevant experience. Required

Less than 1 year Experience in healthcare Preferred

Less than 1 year Experience in Community Health. Preferred

Knowledge, Skills, and Abilities:

Excellent interpersonal/communications skills and basic computer skills.

Able to maintain confidentiality.

Able to act in a professional manner.

Maintains job competency.

Benefits Offered:

Comprehensive health benefits

Retirement savings plan

Paid time off (PTO)

Education assistance

Financial education and support, including DailyPay

Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org) (

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.

Worksite address

york, PA, 17404, US

Who can apply

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