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InstantServe LLC

Social Worker 2

sevierville, TN

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Job description

Requisition ID: 65203

Role: Social Worker 2

Customer: Tennessee Department of Health (TDOH - CHS - ETRO)

Location: 719 Middle Creek Road, Sevierville, TN 37862 (Onsite)

Schedule: Mon-Fri | 8:00 AM-4:30 PM | 7.5 hours/day | EST

$30/hr on 1099 -27/hr on w2

Expenses: Allowed

Job Summary

The Social Worker 2 will support the Clinical Care Team by managing referrals from primary care providers and addressing social determinants of health (SDOH) needs. This role involves social support navigation, case management, patient follow-up, resource coordination, and community engagement.

Key Responsibilities

Social Support & SDOH Navigation

Provide in-person/remote screenings for social needs (housing, food, clothing, mental health, etc.)

Maintain SDOH resource lists with eligibility, referral processes, and contacts

Coordinate with nurses, providers, and fellow social workers

Connect patients to appropriate community resources

Case Management

Support hospital discharge planning and follow-up

Obtain patient records from hospitals and specialists

Assist in securing medical equipment

Conduct care plan follow-ups and identify patients lost to care

Specialty Referral Support (as needed)

Schedule and track specialist/imaging referrals

Retrieve records from specialists

Maintain specialty referral resource lists

Medication Access Assistance

Guide patients to low-cost prescription programs

Assist with applications (CoverRx, RxOutreach, PAPs)

Serve as liaison between patient and drug programs

Additional Duties

Support regional primary care initiatives

Document all interactions and update patient records

Provide or connect patients to educational resources

Attend clinical meetings, provider meetings, health councils, and community events

Identify and escalate patient barriers to care

Worksite address

sevierville, TN, 37876, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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