About this opportunity
NYC Health Hospitals lists this Social Worker Leve II (BHEARD) opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Grant Funded
This position is grant funded.
Work Shifts
Multiple Shifts Available
Duties & Responsibilities
B-HEARD (Behavioral Health Emergency Assistance Response Division) is a New York City program that deploys interdisciplinary teams to respond to behavioral health emergencies through the 911 system. Teams operate seven days a week (including holidays). Social Workers operate across a range of shifts, including evenings, weekends, and holidays, and will be deployed across community, clinical, and field-based settings.
The Social Worker II provides frontline crisis response in the community, supporting people experiencing mental health crises, substance use challenges, suicidality, trauma, or acute stress. Core responsibilities include de-escalation, brief crisis interventions, comprehensive risk assessments, and rapid connection to appropriate services. This role requires excellent judgement, adaptability, and the ability to engage effectively in unpredictable and high-pressure environments.
Some of the physical activities performed in this position include working outdoors in all weather conditions, climbing stairs, treating individuals who may have infectious and communicable diseases, working for extended periods of the day or night in a vehicle, treating patients at heights such as rooftops, bridges or elevated highways, and carrying a mobile radio for communication purposes. Must be able to perform duties in a variety of indoor and outdoor work environments and community settings, including in ambulance-style vehicles, residences, healthcare facilities, shelters, public spaces, and other locations where services are provided. Ballistic vests are available. When in the field, administrative tasks such as telephone calls, virtual meetings and medical record documentation are typically done in a moving vehicle.
General tasks and responsibilities will include:
Participate in ongoing training and supervision
Conduct crisis evaluations, including risk and safety assessments
Deliver crisis intervention, de-escalation and engagement strategies in the field
Develop rapid, patient-centered disposition plans
Access and leverage real-time health information
Collaborate with natural supports and community resources
Complete timely documentation that meets quality standards
Provide peer support and orient new Social Workers
Participate in team, borough, program, and departmental meetings
Adhere to H+H, city, state, and federal standards and regulations
Model person-centered, recovery-oriented, trauma-informed and culturally responsive practice
Demonstrate ICARE values (Integrity, Compassion, Accountability, Respect, Excellence)
Perform other duties as assigned
Minimum Qualifications
For Assignment to Level II
1. Valid license as an LMSW issued by the NYSED; or
2. Valid license as an LCSW issued by the NYSED.
Department Preferences At minimum, one-year experience working with people with serious mental illness (e.g. mobile crisis team, mobile treatment team, community-based health provider, hospital emergency room, inpatient psychiatric care) and three years' experience preferred
Mental health evaluation/risk assessment
Crisis intervention techniques
Mental health and substance use
Disposition planning
Field-based service
Motivational Interviewing
Individual or familial lived experience in behavioral health is highly preferred
Benefits
NYC Health and Hospitals offers a competitive benefits package that includes: Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
Retirement Savings and Pension Plans
Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
Loan Forgiveness Programs for eligible employees
College tuition discounts and professional development opportunities
College Savings Program
Union Benefits for eligible titles
Multiple employee discounts programs
Commuter Benefits Programs
If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.