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SUNY Upstate University Hospital

Social Worker- Multi Visit Patient Program

syracuse, NY

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Job description

Job Summary:The Social Worker's responsibility is to focus on identifying Multi-Visit Patients (MVPs) using internal data and identified criteria to work closely and collaboratively with Emergency Department (ED), Inpatient Services and community-based partners to develop strategies to decrease unnecessary hospital ED utilization. In this position, the social worker will Identify utilization patterns, drivers of utilization and develop a plan of care to create alternative resources and sites to meet the identified non-hospital/non emergent patient needs. The Multi-Visit Patient (MVP) Method is an evidence-based, person-centered, locally adaptable and operationally feasible methodology for improving care. Social Workers provide comprehensive psycho-social assessment, management and support to at risk patients and families. In addition, the social worker addresses social determinants of health and complex issues, working closely with the multidisciplinary team. The candidate shall gain knowledge of social determinants, population health and drivers of utilization. Duties will include consultation through assessment, counseling, intervention, planning and referrals to meet the psycho-social needs of patients and families. Candidate must possess communication skills, have knowledge of available community resources, document all interventions; participate in departmental meetings/in-services, education, and quality improvement activities; and perform other relevant duties as assigned to include coverage for other social workers and back-up responsibilities. Minimum Qualifications:

MSW from a Social Work program accredited by the Council on Social Work (CSWE); M.S.W., L.M.S.W., L.C.S.W. or eligible, 3 years relevant post-master's experience (preferably in a hospital and/or healthcare environment) required. New M.S.W. graduates who are L.M.S.W. eligible will be considered for appointment to entry level (SL2) position at a commensurate salary after obtaining a Limited Permit. Incumbent must obtain L.M.S.W. within 12 months of receipt of limited permit.

Preferred Qualifications:

Work Days:

Monday-Friday 8:30a-5p Occasional on-call/holiday coverage on rotation. Based on operational needs.

Message to Applicants: This position was refreshed, and originally posted on November 21st, 2023. There are available positions located at the Downtown Campus and the Community Campus.Recruitment Office:Human ResourcesExecutive Order:Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at or via email at

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law.

Worksite address

syracuse, NY, 13235, US

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