About this opportunity
FIS lists this Software Engineering Manager, Agentic AI Platforms opportunity in jacksonville, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you're ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
About the Role
You will lead a software engineering team building agentic artificial intelligence platforms that improve the enterprise software development lifecycle. You will guide the delivery of coding agents, developer harnesses, reusable libraries, Model Context Protocol integrations and automated workflows. In addition to platform development, you will lead engineers who partner directly with internal FIS engineering and implementation teams to accelerate adoption, deployment and operational success. You will balance people leadership, technical direction and operational execution while partnering with engineering, product, implementation and client-facing teams.
What You Will Be Doing
Lead, coach and develop software engineers across multiple career levels and technical disciplines.
Establish team priorities, delivery plans and success measures aligned with enterprise technology objectives.
Guide the architecture of scalable agentic workflows, coding harnesses, reusable libraries and developer platforms.
Oversee solutions developed primarily with Python, TypeScript, cloud technologies and Model Context Protocol integrations.
Ensure coding agents and automated workflows meet security, quality, reliability and maintainability standards.
Foster disciplined engineering practices, including design reviews, code reviews, automated testing and production readiness.
Allocate team capacity across platform development, implementation support, technical consultation and continuous improvement.
Lead engineers who partner directly with FIS product, engineering and implementation teams to solve complex technical challenges and accelerate solution deployment.
Partner with stakeholders to translate engineering and client needs into clear technical priorities and delivery plans.
Monitor delivery risks, dependencies, operational performance and resource needs across concurrent initiatives.
Build an inclusive, collaborative culture that supports learning, accountability, innovation and engineering excellence.
What You Will Need:
Demonstrated experience leading or mentoring software engineers within an agile product or platform environment.
Strong software engineering knowledge across architecture, development, testing, integration and production support.
Proficiency with Python, TypeScript or comparable languages used to build modern software platforms.
Experience delivering developer tools, automation frameworks, reusable libraries, workflow systems or integration platforms.
Knowledge of cloud architecture, application programming interfaces, distributed systems and software reliability practices.
Ability to manage complex priorities, delivery dependencies and resource allocation across multiple initiatives.
Strong stakeholder communication skills, including technical planning, expectation management and issue resolution.
Degree in computer science, engineering or a related field, or equivalent practical experience.
Added Bonus if You Have:
Experience leading teams building agentic artificial intelligence applications, coding agents or developer productivity platforms.
Knowledge of Claude Code, GitHub Copilot, OpenCode or comparable artificial intelligence coding environments.
Experience developing Model Context Protocol servers, tools, integrations or governance standards.
Familiarity with artificial intelligence evaluation, observability, security, safety and responsible use practices.
Experience supporting client implementations, technical discovery, solution delivery or complex troubleshooting.
Experience managing vendor relationships, project budgets or defined technology investment plans.
What We Offer you
At FIS, you can grow your career as far as you want to take it. Here's what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undertake a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
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Worksite address
jacksonville, FL, 32290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.