About this opportunity
Pan-American Life Insurance Group lists this Solution Architect (Bilingual English/Spanish) opportunity in new orleans, Louisiana. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Solution Architect
Location: US Remote | Hybrid Work Opportunities Available
Language Requirement: Professional fluency in both English and Spanish required
About the Role
Pan-American Life Insurance Group (PALIG) is seeking a collaborative and forward‑thinking Solution Architect to join our Information Technology team. In this role, you will partner with business stakeholders and delivery teams to design scalable, secure, and cost‑effective solutions that align with enterprise architecture principles. You will translate business needs into technical designs, evaluate solution options, and contribute to high‑impact enterprise initiatives. Working under the guidance of a Senior Solution Architect, you will collaborate with cross‑functional teams, facilitate design discussions, develop architecture artifacts, and help drive solutions from concept through implementation.
Essential Functions
Stakeholder Engagement & Facilitation
Partner with business stakeholders to understand requirements, processes, and desired business outcomes
Facilitate requirements workshops and solution design sessions across business and technology teams
Translate business problems into technical capabilities and solution approaches
Communicate technical concepts effectively to non‑technical audiences
Mediate trade‑offs between business needs, technical constraints, and enterprise standards
Collaborate within cross‑functional teams and escale complex stakeholder or domain conflicts to the Senior Solution Architect, as needed
Solution Design & Architecture
Design end‑to‑end solutions aligned with enterprise architecture principles, standards, and patterns
Produce clear architecture artifacts, including context diagrams, logical and physical architecture diagrams, and integration/data flow diagrams
Apply structured system design practices, including domain decomposition and integration pattern selection
Design solutions with consideration for non‑functional requirements such as scalability, performance, resiliency, and security
Evaluate solution alternatives using data‑driven analysis (cost, performance, complexity, and risk)
Document architecture decisions and supporting rationale
Incorporate feedback from the Senior Solution Architect through design reviews to ensure alignment with enterprise architecture strategy and standards
Solution Enablement & Delivery
Guide engineering teams in interpreting and implementing solution designs
Participate in Agile delivery ceremonies, design reviews, and architecture governance checkpoints, as needed
Ensure alignment with architecture standards, integration patterns, and security requirements
Provide clarifications and evolve designs as requirements or constraints change
Work independently on moderately complex initiatives while seeking guidance on high‑impact or cross‑domain design decisions
Collaborate with the Senior Solution Architect to validate designs and address implementation challenges
Risk, Quality & Performance Management
Identify and assess risks related to scalability, resiliency, security, and operational performance
Recommend mitigation strategies and design improvements
Define and validate non‑functional requirements (e.g., SLAs, performance thresholds)
Review solution health and identify opportunities for optimization and stabilization
Escalate high‑risk architectural concerns to the Senior Solution Architect for guidance and alignment
Maintain architecture assets and support governance processes, ensuring adherence to enterprise standards and policies within the Ardoq platform
Professional Development & Knowledge Sharing
Continuously develop knowledge of architecture patterns, technologies, and industry best practices
Contribute to architecture knowledge sharing through documentation, design reviews, and team collaboration sessions
Apply feedback and mentorship from the Senior Solution Architect to strengthen architecture and communication skills
Stay informed of emerging trends and evaluate their applicability to business needs
Support team members in understanding architecture practices and standards
Education & Experience
Required: Bachelor’s degree in Computer Science, Information Systems, or a related field, with 6+ years of experience in software engineering, solution design, or related technical roles (an additional 4 years of relevant experience may be substituted in lieu of a degree). Demonstrated experience contributing to system design and architecture decisions. Professional proficiency in both English and Spanish (written and verbal).
Preferred: Life and/or Health Insurance or Financial Services experience. AWS Solutions Architect – Associate (or equivalent) certification.
Knowledge, Skills & Abilities (KSAs)
System Design & Architecture: Ability to design scalable, distributed systems and integrations.
Integration Pattern Knowledge: Understanding of API‑based, event‑driven, and batch integration patterns.
Architecture Frameworks & Methodologies: Knowledge of architecture frameworks and design methodologies.
Analytical & Data‑Driven Thinking: Ability to evaluate solution options using structured trade‑off analysis, assess cost, performance, and risk implications of designs, and use data and metrics to support architectural decisions.
Communication & Facilitation (Critical Competency): Professional bilingual proficiency in English and Spanish, ability to create clear architecture diagrams and documentation, strong facilitation skills for workshops, translate technical concepts into business terms, and mediate stakeholder alignment.
Collaboration & Delivery Alignment: Strong collaboration with engineering teams, translation of architecture into actionable guidance, participation in cross‑functional teams, and adherence to governance.
Adaptability & Learning: Ability to quickly learn new technologies and business domains, strong problem‑solving mindset with practical, implementable solutions.
What We Offer
Competitive compensation package (base salary & bonus).
Comprehensive benefits, including medical, dental, 401(k), paid time off, tuition reimbursement.
Medical and dental coverage effective the first of the month following 30 days of service.
Flexible, hybrid work environment that supports work‑life balance.
About Us
Pan‑American Life Insurance Group (PALIG) serves the life, accident, and health insurance needs of individuals and businesses across 49 U.S. states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands through its U.S.-based member companies—Pan‑American Life Insurance Company and Pan‑American Assurance Company. At PALIG, our employees are our greatest asset. We value collaboration, trust, and the confidence of our policyholders. Our long‑standing commitment to excellence continues to drive our success.
Pan‑American Life is an Equal Opportunity Employer and a Drug‑Free Workplace.
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Worksite address
new orleans, LA, 70123, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.