About this opportunity
Akoya lists this Solution Architect - Fintech opportunity in boston, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Role open to candidates currently located within commuting distance of Boston, MA, New York, NY, and Raleigh, NC.
The Role
The Solution Architect is Akoya's technical bridge between our network and the customers building on top of it, engaging from the earliest pre-sales conversations through implementation, go-live, and ongoing support. This role reports to the Head of Customer Solutions & Support. Solution Architects work hands-on with customer engineering teams — demonstrating the product, scoping integrations, configuring authentication and SSO, and troubleshooting API issues — while building trusted relationships with stakeholders ranging from individual developers to executives. It's a highly technical, customer-facing role that combines deep API and security expertise with strong communication and problem-solving instincts.
As a Solution Architect, you will:
Pre-Sales & Solutioning
Serve as the primary technical resource for prospective and new Akoya customers throughout the sales cycle
Deliver technical product demonstrations and proofs-of-concept tailored to a customer's use case and existing stack
Gather, document, and assess integration requirements and technical specifications directly with customer engineering teams
Build sample code, Postman collections, or lightweight integration prototypes to validate feasibility and de-risk deals before contract signature
Be assertive in recommending the right solution architecture for a customer's needs and willing to raise the flag when a customer's proposed approach won't work
Implementation & Onboarding
Configure and troubleshoot delegated authorization flows (OAuth 2.0, OIDC, SAML) and SSO integrations hands-on with customer teams
Write and maintain integration guides, runbooks, and technical documentation for customers and internal teams
Run joint testing and troubleshooting sessions with customer technical teams through go-live
Post-Sales & Support
Serve as the customer's technical advocate internally, relaying feedback and requirements to Product and Engineering
Partner with Product Development to improve deployment ease, documentation, and self-serve tooling based on field experience
Build and refine internal tools, scripts, and sample integrations that speed up future customer onboarding
Relationships & Communication
Present technical concepts clearly to audiences ranging from individual developers to executive stakeholders
Travel occasionally to customer sites, conferences, or partner meetings as needed
Required Experience & Skills
Bachelor's degree in Computer Science, Engineering, or equivalent hands-on professional experience
10+ years of experience in a client-facing role.
A minimum of 4–6 years of hands-on technical and design experience.
Deep, hands-on knowledge of RESTful JSON APIs, including designing, testing, and troubleshooting them (Postman, curl, etc.)
Hands-on experience implementing and troubleshooting Delegated Authorization frameworks (OAuth 2.0, OIDC, SAML), including direct experience configuring SSO
Strong understanding of how the internet works under the hood: DNS, proxies, firewalls, load balancers, CDNs, and TLS/certificates
Exceptional communication and able to flex between whiteboard-level technical detail and executive-level framing
Strong troubleshooting instincts and a bias toward hands-on diagnosis over escalation
Comfortable being client-facing, including raising concerns when a customer's proposed direction won't work
Flexibility to travel occasionally
Preferred Experience/Skills
Hands-on cloud experience, preferably AWS (IAM, API Gateway, Lambda, VPC/networking)
Experience working in a fintech or other regulated financial services environment
Familiarity with open banking / financial data standards: Financial Data Exchange (FDX), OFX, and FIX
Working knowledge of security and privacy compliance frameworks (NIST, ISO 27001, PCI DSS, SOC 2)
Prior experience as a Solutions Architect, Sales/Systems Engineer, or Developer Advocate in a technical pre-sales or customer-facing role
Experience building internal tools, SDKs, or sample apps that accelerate partner integrations
Where We Work
Akoya is remote-first, with this role open to candidates currently located within commuting distance of Boston, MA, New York, NY, and Raleigh, NC. While our teams work primarily remote, we are building talent hubs in these locations to create opportunities for in-person collaboration, team connection, and professional development.
Our Commitment
Akoya is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. We're committed to building an inclusive, welcoming workplace where people feel supported, respected, and empowered to do their best work.
We know that experience can come from many different paths. We value diverse perspectives and encourage candidates from all backgrounds to apply, even if they don't meet all listed qualifications. If you're excited about this role but don't meet every single requirement, we still encourage you to apply. You may be the right candidate for this role or another opportunity at Akoya.
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Worksite address
boston, MA, 02298, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.