About this opportunity
Urbint lists this Solution Architect (Software Implementation) opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Software Implementation - Solution Architect is responsible for designing, documenting, and delivering end-to-end technical solutions that support utility digital transformation initiatives and align with customer business objectives, technical ecosystems, and operational requirements
This role partners closely with customers, Product, Engineering, and Customer Operations teams to develop scalable, innovative solutions that create measurable value for utility organizations and their field operations
This individual serves as a trusted advisor, helping customers achieve successful business outcomes through strategic solution design and technical leadership
Partner with customers and stakeholders to understand business goals, technical environments, and operational requirements through consultative engagement, discovery sessions, and solution design workshops
Translate customer needs into scalable, innovative, and sustainable solution recommendations that align with business objectives and operational priorities
Design end-to-end software solutions that integrate seamlessly with existing customer systems, processes, and technology ecosystems
Lead requirements gathering, business process analysis, process mapping, and solution documentation for enterprise software implementations
Architect and support integrations between business-critical applications, platforms, and data environments using APIs and other integration methods
Collaborate cross-functionally with Product, Engineering, Customer Operations, and implementation teams to deliver customer-centric solutions that drive adoption and long-term value
Serve as a trusted advisor by balancing technical, operational, and business requirements to guide customers toward successful outcomes
Develop architecture diagrams, technical specifications, solution documentation, and implementation artifacts that support delivery excellence
Contribute to architecture standards, governance practices, and continuous improvement initiatives that enhance scalability, quality, maintainability, and innovation
Foster an inclusive, collaborative, and agile working environment that encourages knowledge sharing, problem-solving, and continuous learning
Support digital transformation initiatives within utility and energy organizations by aligning technology solutions with customer business strategies
Remain accountable for solution quality, customer satisfaction, and successful project outcomes from design through implementation
Benefits
Paid maternity & paternity leave
Paid holidays & sick time
Volunteer time off
Flexible time off
Wellness reimbursement
Mental health benefit
Casual dress
The ideal candidate is customer-centric, authentic, accountable, agile, collaborative, and innovative, with a passion for solving complex business challenges through technologyCommitment to continuous learning, innovation, and improving customer experiences through technologyExperience creating solution architecture documentation, technical specifications, workflows, and implementation plansStrong technical foundation in software architecture, systems integration, enterprise applications, cloud technologies, or technology implementation5-7 years of experience designing, implementing, supporting, or architecting complex enterprise software solutionsDemonstrated ability to build authentic relationships and collaborate effectively with customers, business stakeholders, and technical teamsExperience working in agile, cross-functional environments with a collaborative and inclusive mindsetStrong problem-solving skills with the ability to evaluate complex challenges and develop practical, scalable solutionsAbility to manage competing priorities, work independently when needed, and remain accountable for delivering customer-focused outcomesBachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field, or an equivalent combination of education, training, and practical experienceExcellent written, verbal, facilitation, and presentation skills, with the ability to communicate technical concepts to both technical and non-technical audiencesExperience gathering, analyzing, and translating business and technical requirements into actionable solution designs
If you are excited about this role but your past experiences don’t perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
Physical Demands: This is a typical office job, with no special physical requirements or unusual work environmentProfessional certifications in architecture, cloud technologies, integration platforms, or enterprise applications are desirableFamiliarity with utility operations, field service management, workforce management, or asset lifecycle management processesExperience contributing to technical standards, architecture governance, best practices, or mentoring team membersExperience designing and supporting API-based integrations and enterprise system architecturesExperience with enterprise platforms and technologies such as SAP, IBM Maximo, Esri ArcGIS, GIS, work management systems, asset management systems, or related enterprise solutionsDemonstrated ability to innovate and identify opportunities to improve business processes, workflows, and technology utilizationExperience supporting utilities, energy, infrastructure, telecommunications, or other asset-intensive industriesKnowledge of cloud platforms, SaaS solutions, and enterprise software implementation methodologiesExperience facilitating customer workshops, discovery sessions, architecture reviews, or digital transformation initiativesExperience creating architecture diagrams, solution design documentation, technical roadmaps, and implementation artifacts
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.