About this opportunity
Unifyr lists this Solution Consultant opportunity in cary, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Solution Consultant
Cary, North Carolina
Job Title:
Solution Consultant
Department:
Professional Services
Full-time / US / Remote
Role Specification
Role Purpose:
The Solutions Consultant operates within Professional Services as a platform expert responsible for translating customer requirements into effective system configurations, implementation designs, and optimized platform solutions. Working closely with Program Management, Customer Success, and Product teams, this role combines technical configuration expertise with business analysis capability.
The Solutions Consultant actively participates in customer discovery sessions, solution design discussions, and implementation delivery, ensuring customer requirements are accurately understood and effectively translated into scalable platform solutions. This role serves as a critical bridge between customer business needs and platform capabilities, helping ensure successful implementations, efficient configuration, and long-term customer value realization.
Role Responsibilities:
Responsibilities include but are not limited to:
Requirements Discovery & Solution Design
Participate in customer discovery workshops alongside Enablement and Program Management teams
Analyse customer business requirements and translate them into structured solution designs
Provide expert guidance on platform capabilities, configuration options, and best practice approaches
Document solution designs, configuration approaches, and technical specifications
Platform Configuration & Implementation Support
Configure platform components aligned with approved solution designs
Support implementation teams with configuration expertise and technical validation
Ensure configurations align with scalability, maintainability, and best practice standards
Contribute to testing, validation, and solution quality assurance
Participate directly in customer calls, workshops, and solution discussions
Explain platform capabilities clearly to technical and non-technical stakeholders
Provide practical recommendations to optimize customer platform usage
Support customers in understanding solution trade-offs and design decisions
Cross-Functional Collaboration
Work closely with Program Managers, Enablement, Customer Success, Product, and Engineering teams
Provide technical input during project planning, scoping, and solution definition
Support internal teams with platform expertise and configuration insight
Maintain deep expertise in platform functionality, integrations, and best practices
Contribute to internal knowledge sharing, documentation, and solution accelerators
Identify opportunities to improve delivery efficiency and configuration standards
Stay current on product updates, new capabilities, and industry best practices
What you offer
Education & Experience
Bachelor’s degree in technology, Business Systems, Computer Science, or related field, or equivalent experience
3+ years’ experience configuring SaaS platforms, supporting implementations, or similar technical delivery roles
Experience translating business requirements into technical configurations or solution designs
Core Competencies
Strong understanding of SaaS implementation and configuration practices
Ability to bridge technical and business discussions effectively
Excellent written and verbal communication skills
Analytical mindset with strong attention to detail
Technical Skills
Experience working with configurable SaaS platforms
Familiarity with integrations, data structures, or system workflows
Comfort using project collaboration tools such as Jira, Monday.com, or similar
Preferred Qualifications:
Experience & Exposure
Experience working in Professional Services or SaaS implementation consulting
Experience leading solution design discussions or technical workshops
Exposure to partner ecosystem platforms, CRM/PRM systems, or marketing automation solutions
Technical Depth
Experience with integrations, APIs, data mapping, or technical documentation
Ability to understand or review code, SQL queries, or configuration logic
Familiarity with cloud-based SaaS environments and implementation methodologies
Professional Skills
Strong consultative approach with customer-facing confidence
Ability to balance technical precision with practical delivery considerations
Interest in developing deeper platform specialization or solution architecture capability
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Worksite address
cary, NC, 27518, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.