About this opportunity
Arelion lists this Solution Engineer opportunity in herndon, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join to apply for the Solution Engineer role at Arelion
The Solution Engineer (SE) is the primary contact to produce technical solutions in line with customers’ requirements, working closely with the Account Manager (AM) in a supporting presales role.
As a Solution Engineer at Arelion, you will be critical to our success by being a creative solutions-oriented consultant and an “influencer” at key touchpoints in the Sales Life Cycle and you will have the opportunity to help define what excellence and process creation mean in this role.
Overview
Role: Solution Engineer (SE) – presales technical specialist supporting the sales process.
Responsibilities
Customer visits and telephone meetings alongside the AM
Strategize with the AM to drive sales of solution offerings
Experience navigating and working with IT & Network Organizations
Work cross-functionally across Product Development, Engineering, Services and Delivery teams
In formal RFP/RFQ bidding environments, act as point person for all technical portions of the bid package, analyze specifications, drawings, and other documents to prepare time, costs, materials, and labor estimates including bid and design-build projects
A broader role sharing best practice, experience, and knowledge with the rest of the organisation and thus contributing to improvements across the company
Production of solution documents
Input to Product, Process and Network improvements
Communication
Actively participate in customer discussions to identify the customer’s requirements
Play the role of technical expert and collaborative problem solver with prospects and customers
Provide support materials for customer discussions and furnish technical benefits to AM for positioning with the customer
Relay feedback and help shape Arelion product roadmap based on field input
Innovation
Lead discovery and research into prospective customer use cases, data networks and architectures and integrations
Coordinate with Product Manager and Networks personnel to provide an optimized, sustainable solution following the Ways of Working developed by the Solution Engineering group
Collaborate with Network and Product Management where new services are required to present the case and relevant support documentation
Area of Expertise
Proven experience with companies of all sizes and employees at all levels of the organization
Excellent presentation, communication, time management and listening skills with proven ability to motivate and train
Experience with technical business documentation like workflow diagrams, proposals, SOWs, RFPs and RFIs
Skills & Requirements
Proven track record demonstrating good business judgment and problem-solving and solution design skills
Excellent communication skills, verbal and written
Understanding of business and operations
Proactive, can-do attitude
Good team player with strong interpersonal skills to maintain a positive working atmosphere and collaborate with management
Flexible, open to change
Open to travel 10%-15%
Experience & Education
Experience: At least 5 years’ experience in relevant work
Education: Master degree or equivalent
Language: Fluency in spoken and written English
IT/Technology: Strong experience with the Arelion portfolio
About the company
From humble beginnings in the early 1990s, we have become connectivity partner of choice to the world’s largest content providers, operators and enterprises. In the past, our network laid the very foundations of the Internet revolution and today it’s enabling digitalization throughout business and society. Arelion, formerly Telia Carrier, is owned by Polhem Infra, a Swedish investment company backed by major Swedish public pension funds. We started building our network in 1993, and our network now stretches 70,000 kms across Europe, North America and Asia, connecting with more than 2,300 wholesale customers in more than 125 countries and more than 450 local access partners. We are the backbone of your business, wherever you are.
Arelion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by relevant local laws.
Contact
Bhawna Jain
#J-18808-Ljbffr
Worksite address
herndon, VA, 22070, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.