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Job description
Duly Health and Care is seeking a Solutions Architect for Contact Center Technology. Hybrid role with travel to Downers Grove office.
You will architect and implement voice, IVR, and AI VA solutions on Five9, integrate with CUCM, and collaborate with physicians and business leaders to deliver reliable, scalable contact center functionality. You will design APIs and integrations, evaluate new AI technologies, and guide architecture decisions that affect patient experiences.
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Worksite address
chicago, IL, 60290, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.