About this opportunity
HarvestROI lists this Solutions Architect opportunity in mission, Kansas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join HarvestROI as a Solutions Architect to design scalable, data-driven solutions that transform businesses. Apply now to make a lasting impact.
The Solutions Architect is responsible for designing scalable, data-driven solutions that align business objectives with technical execution. This role leads information architecture and solution design across client engagements—ensuring systems, processes, and integrations are structured for long-term success, scalability, and reporting accuracy.
The Solutions Architect acts as the bridge between strategy and execution, owning architecture, guiding implementation, and ensuring high-quality outcomes across all engagements.
Reports To: Director of Client Services
Department: Transformation
Employment Type: Full-Time
Key Accountabilities
Own end-to-end solution architecture across client engagements
Design scalable system architectures, including CRM structure, object design, and integrations
Lead information architecture (object design, relationships, lifecycle structure)
Build and maintain architecture documentation (Lucidchart, system diagrams, workflows)
Ensure all solutions are designed for scalability, maintainability, and reporting integrity
Systems Structure & Implementation Design
Define system structure, configuration approach, and implementation strategy
Ensure proper setup of pipelines, lifecycle stages, automation logic, and workflows
Design how systems should function across marketing, sales, and service processes
Establish standards and best practices for system configuration and build approach
Ensure alignment between business requirements and system functionality
Client Advisory & Technical Consulting
Serve as the technical and architectural advisor on client engagements
Lead discovery, architecture workshops, and solution design sessions
Translate business goals into scalable system and process solutions
Provide strategic recommendations on tech stack, integrations, and system design
Communicate complex technical concepts clearly to executive stakeholders
Solution Oversight & Execution Alignment
Own the architecture through execution (even when not building directly)
Brief and guide Solutions Engineers and Implementation Specialists on build requirements
Ensure implementations align with defined architecture and best practices
Partner with Project Managers to align scope, timelines, and delivery approach
Manage backlog and prioritize work to ensure forward progress
Reporting & Insights Architecture
Design reporting frameworks aligned to client KPIs and business goals
Ensure systems are structured to support accurate reporting and visibility
Build or guide creation of dashboards, reports, and analytics layers
Validate that reporting outputs align with business logic and stakeholder needs
Quality Assurance & Continuous Improvement
Conduct QA on solutions built by the Harvest team to ensure architectural integrity and performance
Review team output to ensure adherence to standards and scalability
Identify gaps in architecture or process design and proactively resolve
Recommend improvements to internal frameworks, templates, and delivery processes
Client Delivery & Enablement
Support Go-Live readiness, ensuring systems are functional, accurate, and scalable
Deliver executive-level summaries of architecture and outcomes
Train client stakeholders on system design, structure, and reporting usage
Ensure smooth handoff to Client Success or ongoing support teams
Scorecard Metrics
Client Outcomes
Client satisfaction (CSAT)
Solution adoption and system usability
Reporting reliability and system accuracy
Reduction in rework due to architecture issues
Delivery & Execution
% of projects delivered on time and within scope
Backlog throughput and sprint alignment
Strategic Impact
Scalability and maintainability of solutions
Contribution to upsell/cross-sell through better architecture
GWC™ (Gets It, Wants It, Capacity to Do It)
Deep understanding of system architecture, CRM structure, and RevOps ecosystems
Understands how system design impacts reporting, automation, and user adoption
Knows how to translate business requirements into scalable technical solutions
Energized by solving complex system and architecture challenges
Enjoys designing systems more than just executing builds
Motivated by creating clean, scalable, and high-performing solutions
Proven experience in Solutions Engineering, Architecture, or RevOps consulting
Strong expertise in HubSpot (or similar CRM) and system design
Ability to lead client conversations while guiding internal execution
Core Values Alignment
Quality – Designs scalable, clean, and high-performing solutions.
Collaboration – Works cross-functionally with PM, RevOps, and Engineering teams
Integrity & Transparency – Communicates trade-offs, risks, and constraints clearly
Accountability – Owns architecture outcomes from design through delivery
Continuous Improvement – Continuously improves frameworks, systems, and delivery quality
Qualifications & Experience
2+ years of experience in Solutions Engineering, Process Documentation, or Technical Implementation.
Strong familiarity with Lucidchart, process mapping, and structured documentation.
Experience in client-facing technical roles , including solution demonstrations and implementation support.
Ability to manage project tasks efficiently while ensuring accuracy in technical documentation.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.