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ChaosTrack

Solutions Engineer

madison, WI

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About this opportunity

ChaosTrack lists this Solutions Engineer opportunity in madison, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Sales / Solutions Engineer

ChaosTrack | Remote (US) | Full-Time

About ChaosTrack

ChaosTrack is an AI-powered cybersecurity preparedness and incident response platform built for modern enterprises. We help security teams run comprehensive tabletop exercises, simulate real-world breach scenarios, and automate incident response — so when chaos strikes, they're ready. We're a fast-growing company disrupting how organizations think about cyber readiness, and we're looking for a Sales/Solutions Engineer to help us scale.

The Role

As a Sales/Solutions Engineer at ChaosTrack, you'll sit at the intersection of sales and technical delivery — owning the full customer journey from first demo to live deployment. You'll partner closely with our Account Executives to win new business, then roll up your sleeves and ensure customers get real value from the platform. This is a high-impact role for someone who can speak the language of both the CISO and the SOC analyst.

What You'll Do

Pre-Sales

Lead technical discovery calls to understand prospects' security stack, IR maturity, and pain points

Deliver compelling, customized demos tailored to SMB, mid-market, and enterprise audiences

Build and execute POC engagements that demonstrate measurable value

Respond to RFPs, RFIs, and security questionnaires with accuracy and speed

Partner with AEs to develop deal strategy and close complex, multi-stakeholder opportunities

Post-Sales

Own technical onboarding and implementation for new customers across all segments

Configure ChaosTrack environments to align with each customer's security workflows and tooling

Run kickoff calls, training sessions, and go-live milestones with customer security teams

Serve as a trusted technical advisor, guiding best practices for tabletop exercises and IR automation

Partner with Customer Success to drive adoption, expansion, and renewal

Cross-Functional

Capture and relay customer feedback to Product and Engineering to influence the roadmap

Develop reusable demo environments, technical documentation, and implementation playbooks

Stay current on the cybersecurity landscape — threat trends, competitor products, and frameworks (NIST, MITRE ATT&CK, etc.)

What We're Looking For

Required

1–5 years in a Sales Engineer, Solutions Engineer, Pre-Sales, or Implementation role (cybersecurity experience strongly preferred)

Solid understanding of the cybersecurity landscape — SIEM, SOAR, EDR, identity, cloud security, and/or incident response tools

Proven ability to run demos and POCs that move deals forward

Strong written and verbal communication skills — you can simplify complex technical concepts for any audience

Comfortable working across deal sizes and buyer personas, from IT managers to CISOs

Self-starter mindset — organized, proactive, and able to manage multiple projects in a remote environment

Nice to Have

Experience with tabletop exercises, red team/blue team scenarios, or incident response frameworks

Familiarity with compliance frameworks such as SOC 2, ISO 27001, HIPAA, or FedRAMP

Background in a startup or early-stage SaaS environment

Relevant certifications (CISSP, CEH, Security+, GIAC, etc.)

Experience working in HubSpot

Compensation & Benefits

Competitive base salary commensurate with experience

Variable compensation tied to deals closed and customer outcomes

Equity participation

100% remote — work from anywhere in the US

Health, dental, and vision insurance

Ongoing professional development and certification support

How to Apply

Think you're the right person to help security teams tame the chaos? Send your resume and a brief note on why this role excites you to  . Applications are reviewed on a rolling basis.

ChaosTrack is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive team.

Who can apply

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