About this opportunity
Cloudbyz, Inc. lists this Solutions Engineer opportunity in naperville, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Cloudbyz is a next-generation unified eClinical platform built natively on Salesforce, helping life sciences organizations accelerate clinical trials through connected workflows across CTMS, eTMF, EDC, CTFM, RTSM, Safety, and AI-enabled automation.
We work with biotech, pharma, CROs, medical devices, diagnostics, and site networks to modernize clinical operations, improve compliance, and drive measurable operational and financial outcomes.
Role Overview
We are looking for a high-energy, detail-oriented Solutions Engineer Intern to support customer-facing solution design, product demonstrations, and technical discovery activities. This internship is ideal for someone who enjoys combining technology + business problem solving, and wants hands‑on experience in enterprise SaaS, life sciences workflows, and modern cloud platforms.
You will work closely with Sales, Product, and Engineering teams to help build and present solutions that solve real‑world clinical operations challenges.
What You Will Do
As a Solutions Engineer Intern, you will support a variety of high-impact activities, including:
Assist in preparing product demonstrations for life sciences prospects and customers
Help tailor demo environments to specific customer use cases and workflows
Support discovery sessions by documenting requirements and business workflows
Participate in solution mapping for CTMS, eTMF, EDC, Safety, and trial financial workflows
Conduct customized demo of Cloudbyz products including CTMS, CTFM, eTMF, EDC, Safety & Pharmacovigilance, Patient Recruitment and AI
Follow up and arrange demo sessions with prospects and customers
Create proposals, contracts, statements of works and walk through the proposals to prospects
Collaborate with contracts department and customer on-boarding teams to support customer onboarding
Solution Design & Configuration
Support Salesforce-based configuration activities for trial workflows and dashboards
Help build sample study setups, site workflows, milestone tracking, and reporting
Assist with solution documentation, diagrams, and customer-facing artifacts
RFP / Proposal Support
Help draft and structure responses to RFPs and security questionnaires
Assist in creating solution narratives and value-based messaging
Contribute to proposal content related to clinical operations and platform capabilities
Product & Engineering Collaboration
Provide feedback to Product based on prospect needs and demo learnings
Help validate feature workflows and identify gaps or improvements
What You Will Learn
This internship provides real exposure to:
Clinical trial operations and the eClinical software ecosystem
AI and SaaS pre‑sales and solutions engineering best practices
Salesforce platform fundamentals and enterprise cloud architecture
Demo storytelling, workflow mapping, and solution positioning
AI‑driven workflow automation in life sciences (optional exposure)
Required Qualifications
Currently pursuing a Bachelor’s or Master’s degree in: Computer Science, Engineering, Information Systems, Bioinformatics, Life Sciences, or related field
Strong communication skills (written and verbal)
High attention to detail and comfort working with structured processes
Ability to learn quickly and work in a fast‑paced environment
Preferred Qualifications
Familiarity with Salesforce (Admin, App Builder, Apex basics, or Trailhead)
Interest in Life Sciences, Clinical Trials, Healthcare IT, or SaaS
Experience with: Business analysis, workflow mapping, or customer‑facing projects • Data tools (Excel, dashboards, reporting) • Technical documentation, diagrams, or presentation building
Prior internship experience in SaaS, consulting, healthcare, or enterprise software
Key Skills
Solution thinking and structured problem solving
Strong presentation and demo preparation capability
Ability to translate requirements into workflows
Comfort working with multiple teams (Sales, Product, Engineering)
Curiosity, ownership, and a "get it done" mindset
Why Join Cloudbyz
Work directly with a fast‑growing team building modern eClinical solutions
Learn enterprise SaaS selling and solution engineering in a real environment
Gain exposure to clinical trial workflows and regulated industries
High ownership, high learning, and strong mentorship opportunity
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At Cloudbyz, our mission is to empower our clients to achieve their business goals by deliveringinnovative, scalable, and intuitive cloud-based solutions that enable them to streamline theiroperations, maximize efficiency, and drive growth. We strive to be a trusted partner, dedicated toproviding exceptional service, exceptional products, and unparalleled support, while fostering a cultureof innovation, collaboration, and excellence in everything we do.
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Worksite address
naperville, IL, 60564, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.