About this opportunity
Thirdweb lists this Solutions Engineer opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
thirdweb is a full stack development platform for web3.
We provide frontend, backend and on-chain tools for developers to build apps & games that works on any EVM chain. Our mission is to empower developers to easily create decentralized internet products, and serve them to billions of users.
Over 100,000 developers use thirdweb every month and over 1M unique wallets have interacted with our contracts on mainnet. Companies like Shopify, AWS, Coinbase, Circle, Rarible, Animoca Brands, and many more use our product to build and power their applications.
The Role
We're seeking a Solutions Engineer to serve as a technical bridge between our customers and product teams. In this role, you'll help customers successfully implement thirdweb's SDK, smart contracts, and infrastructure while gathering valuable feedback to improve our platform.
What you’ll be doing
Provide technical and architectural advice to both business stakeholders and developers through various stages of the project lifecycle
Lead technical discovery calls and product demonstrations for potential customers
Actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate
Help diagnose and debug customer issues across the stack (smart contracts, front/back end, infra)
Build and maintain scalable technical content including implementation guides, solution templates, and reusable code samples
Collaborate with the product team to translate customer feedback into feature improvements
Build proof-of-concept applications showcasing thirdweb's capabilities
Proactively identify and develop internal tools, automation scripts, and processes that increase the solutions team’s efficiency
Support customers through various channels including Discord, email, and video calls
What we're looking for
3+ years of software development experience
1-2 years of hands-on experience with blockchain technology, smart contracts, and NFTs
Excellent written and verbal communication skills
Problem-solving mindset and ability to debug complex technical issues
Experience with Git and version control
Experience with EVM-compatible chains (Ethereum, Polygon, etc.)
Familiarity with web3 development frameworks (Hardhat, Foundry)
Contributions to open-source projects
Experience with developer tools and SDK implementation
Experience in a customer-facing support role.
A constant learner who thrives in a fast pace environment and enjoys the challenge of a changing technical product.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.