About this opportunity
Carbon Arc, Inc. lists this Solutions Engineer opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Strictly Necessary (Required) Performance Functional Targeting
Solutions Engineering is where Carbon Arc meets its customers. We work directly with the investors, strategists, researchers, and builders by helping them integrate Carbon Arc into their stack, build on top of it, and get real value out of our growing data asset catalog unified under a single ontology. We're the technical partner who turns "here's our data platform" into "here's the thing you actually needed."
We're hiring a Solutions Engineer who is equally comfortable with code, data, and customers. You'll partner with customers across their lifecycle, occasionally helping prove out the platform during a sales cycle, but mostly after the deal is signed: leading integrations, building the agents, notebooks, dashboards, and reference implementations that show what's possible, and helping customers' own teams build confidently on top of Carbon Arc.
The role is high-trust and high-autonomy. You'll often be a customer's main technical point of contact, focused on getting them successfully deployed and self-sufficient. We want strong engineers who like being close to customers and are energized by making someone else's problem disappear.
What You'll Do
Own customer integrations end to end: scope the approach, design how Carbon Arc fits their environment (catalog access, identity-bound consumption, MCP, SSO), and deliver a working solution alongside their users, engineers, and leadership
Show what's possible with Carbon Arc: agents, RAG and graph-based retrieval over the Carbon Arc knowledge graph, MCP-driven workflows, notebooks, dashboards, and natural-language interfaces against the catalog
Enable customers to stand on their own: pair with their engineers, write the docs and examples they need, and clear blockers as they surface during deployment
Identify each customer's real needs, then turn what works into reproducible motions: patterns, templates, and reference solutions that scale
Drive adoption and time-to-value, stepping into sales and partnership conversations when the technical stakes call for it
Close the loop with product and engineering: bring feedback back from real deployments and influence what we build next
What You'll Bring
3+ years shipping production software or solutions close to customers (solutions engineering, implementation or integration engineering, forward deployed engineering, applied work, or similar)
Strong written and verbal communication. You can run a customer call, write a clear design doc, and produce a clean README in the same day. You're comfortable being the technical face of Carbon Arc to a customer's engineers and executives
Strong proficiency in at least one general-purpose programming language (Python preferred), and the willingness to be useful in whatever language the customer is already using
Strong data skills: comfort with SQL, a taste for what clean data looks like, instincts for joining and shaping messy datasets, and the ability to drop into a notebook and produce something useful within an hour
A working understanding of the modern data landscape, including formats (Parquet, Iceberg, Arrow), warehouses and lakehouses, catalogues, data contracts, and common access patterns
Hands‑on AI experience. You've built applications with LLMs, shipped agents, run into RAG's failure modes firsthand, and have a feel for what's production‑ready versus what's just a demo
A track record of taking an ambiguous customer problem from first conversation to a working, adopted solution with minimal supervision
A bias toward customer outcomes: you measure success by whether the customer got value, not by how much you shipped, and have a low tolerance for hand‑waving
Nice to Have
Serious time spent inside real datasets: financial data, behavioral data, or something similar. You can speak to use cases, common gotchas, and what good looks like
Experience building good data engineering systems: well‑structured pipelines, sound data models, and integrations that are reliable, maintainable, and easy to operate in production
Familiarity with semantic data modeling and graphs: ontologies, knowledge graphs, entity resolution, and graph databases (Neo4j or similar), and a feel for how semantics make data easier to reason over
Hands‑on experience with the Model Context Protocol (MCP), agent frameworks (LangGraph, OpenAI Agents SDK, etc.), or graph‑based retrieval patterns
Frontend chops sufficient to ship a clean prototype UI when the moment calls for it (React, Next.js, Streamlit, or similar)
What We Offer
Fully paid healthcare benefits (Medical, Dental, Vision)
Remote work options
401(k) plan with employer contributions
Paid time off
Generous parental and family leave policies
Challenging problems to tackle with a supportive, entrepreneurially driven team
A strong work culture centered on integrity, excellence, truth, trust, and transparency
Location
Carbon Arc is headquartered in New York City and operates as a remote‑first company. Team members are expected to travel for in‑person onsite gatherings at least one week per quarter to collaborate, plan, and connect as a team.
Disclaimer
Note to Recruiters and Placement Agencies: Carbon Arc does not accept unsolicited resumes from recruiters or placement agencies. Any resume submitted without a prior written agreement will be deemed the property of Carbon Arc, and no fee will be paid in the event of a hire.
Equal Opportunity Employer
Carbon Arc is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions are based on strategic business needs, job requirements, and individual qualifications. All candidates are considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, pregnancy, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local law.
Accommodations
Carbon Arc is committed to providing reasonable accommodations throughout the hiring process for qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please contact us at
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.