waypointjobs

Pulse

Solutions Engineer

san francisco, CA

Check who can apply and the requirements below before continuing.

About this opportunity

Pulse lists this Solutions Engineer opportunity in san francisco, California. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Overview

Pulse is tackling one of the most persistent challenges in data infrastructure: extracting accurate, structured information from complex documents at scale. We have a breakthrough approach to document understanding that combines intelligent schema mapping with fine‑tuned extraction models where legacy OCR and other parsing tools consistently fail.

We are a small, fast‑growing team of engineers in San Francisco powering Fortune 100 enterprises, YC startups, public investment firms, and growth‑stage companies. We are backed by tier 1 investors and growing quickly.

What makes our tech special is our multi‑stage architecture:

Layout understanding with specialized component detection models

Low‑latency OCR models for targeted extraction Advanced reading‑order algorithms for complex structures

Proprietary table structure recognition and parsing

Fine‑tuned vision‑language models for charts, tables, and figures

If you are passionate about the intersection of computer vision, NLP, and data infrastructure, your work at Pulse will directly impact customers and shape the future of document intelligence.

What we are looking for

5 days in‑office at our San Francisco office

Eager to learn and adapt quickly

Prior startup or founding experience is a plus

About the Role

As a Solutions Engineer at Pulse, you will work at the intersection of customer deployments and core engineering. You will help design, deploy, and operate Pulse in real production environments, often inside customer infrastructure, with a strong focus on reliability, performance, and accuracy.

This role is hands‑on and technical. You will work closely with customer engineering teams while partnering with Pulse’s platform, ML, and product teams to ensure successful deployments and continuous improvements.

Responsibilities

Deploy, operate, and debug Pulse services in Kubernetes‑based environments

Work directly with customers to support production rollouts, pilots, and ongoing operations

Configure and optimize extraction pipelines, schemas, and validation workflows

Diagnose accuracy, latency, and infrastructure issues across distributed systems

Build internal tools and customer‑facing utilities in Python to support deployments

Support API integrations, webhooks, and downstream data delivery workflows

Collaborate with core engineering to surface product gaps and improve platform reliability

Own operational excellence for customer‑facing deployments, including monitoring and incident response

Requirements

2+ years building and operating production systems, new grads with strong infra experience considered

Strong experience with Kubernetes, including deploying, debugging, and operating services in production

Proficiency in Python for backend services, tooling, and automation

Experience working with APIs, distributed systems, and asynchronous workflows

Comfort working directly with customer engineering teams on technical deployments

Strong debugging skills across application, infrastructure, and data layers

Clear written and verbal communication, with a bias toward ownership and execution

Nice to have

Experience running workloads on AWS, GCP, or Azure

Familiarity with Docker, Helm, Terraform, or similar tooling

Experience with observability tooling (metrics, logs, tracing)

Background in data infrastructure, ML platforms, or document processing systems

Sponsorship

Sponsorship available.

Compensation and benefits

Competitive base salary plus equity, performance‑based bonus, relocation assistance for Bay Area moves, daily meal stipend, medical, vision, and dental coverage.

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Worksite address

san francisco, CA, 94199, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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