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Job description
Business Process Reengineering Position Description
Position Overview:
The Michigan Department of Education (MDE) is seeking aSenior Business Process Reengineerto support the Office of Educational Supports (OES) in enhancing and maintaining theConsolidated Applicationwithin the NexSys platform. This application is critical for distributing federal formula grants to Michigan Local Education Agencies.
Key Responsibilities:
Process Analysis & Improvement Review and document current grant-related business processes and workflows.
Identify opportunities for process optimization and recommend improvements.
Analyze federal policy changes and advise OES on necessary application updates.
Stakeholder Engagement & Communication Facilitate meetings with business stakeholders, technical teams, and external consultants.
Act as the primary point of contact for field consultants regarding application issues.
Communicate issue status, resolutions, and updates to relevant stakeholders.
Operational & Technical Liaison Manage and prioritize operational support requests and enhancement tickets in Azure DevOps.
Collaborate with OSET and vendor teams to ensure timely resolution of technical issues.
Translate business needs into clear, actionable technical requirements.
Leadership & Team Coordination Lead and mentor a team of business analysts.
Delegate tasks effectively and ensure alignment with project goals.
Facilitate and lead requirement-gathering sessions with both business and technical teams.
Documentation & Knowledge Management Maintain comprehensive documentation on the project SharePoint site.
Ensure all process changes and decisions are well-documented and accessible.
Required Skills & Qualifications:
2 + years of proven experience as a business process reengineer.
2 + years of experience working with grant management systems or government-funded programs.
Strong understanding of the software development lifecycle (SDLC).
Excellent communication, facilitation, and interpersonal skills.
Leadership capabilities in cross-functional team environments.
Proficiency with tools such as Microsoft SharePoint, Azure DevOps, and Microsoft Office.
Skill
Required / Desired
Required Years of experience
Exposure to Complex IT web Applications, within the past 5 years
Required
5 Years
Experience in gathering and documenting business feedback and incorporating changes into current processes
Required
5 Years
Experience working with multiple teams, internal and external, to support a project, its business processes and training needs.
Required
5 Years
Ability to lead meetings, conduct training & information sessions, communicate at a level appropriate to the audience, make oral and written reports and presentations
Required
5 Years
Experience working as a liaison between the development team and project manager or business client in a software development project
Required
3 Years
Experience as a business process reengineer
Required
2 Years
Experience with Federal, State or local grant management systems
Required
2 Years
Experience with Azure DevOps; including creating User Stories and queries
Required
1 Year
Experience with Microsoft SharePoint
Required
1 Year
Experience developing wireframes, mockups, & prototypes in Figma or comparable design software
Highly Desired
1 Year
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Worksite address
lansing, MI, 48900, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.