About this opportunity
Hand & Stone Massage and Facial Spa lists this Spa Associate opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Direct message the job poster from Hand & Stone Massage and Facial Spa
Owner & Operator, Hand and Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa – Williamsburg, Brooklyn
About the Position
Hand & Stone Massage and Facial Spa in Williamsburg is seeking a motivated Front Desk Sales Associate to join our team. This role is ideal for someone who enjoys working directly with clients, understands service-based sales, and takes pride in delivering a seamless, welcoming spa experience from start to finish.
If you are confident communicating with guests, comfortable recommending memberships and services, and enjoy a fast-paced wellness environment, we’d love to connect.
What We’re Looking For
Experience in a spa, salon, fitness studio, or hospitality front desk preferred
Background in sales, memberships, or client-facing service roles
Familiarity with spa booking or POS systems; Zenoti platform experience strongly preferred
Availability to work a flexible schedule, including evenings and weekends
Professional, dependable, and detail-oriented
Key Responsibilities
Present and sell spa memberships, services, and retail products
Create a positive and professional first impression for all guests, with the goal of converting first-time prospects and leads into recurring members
Manage appointment scheduling, client profiles, and payments using Zenoti
Educate clients on services, enhancements, and current promotions
Build strong relationships with returning guests and members
Maintain an organized, clean, and welcoming front desk area
Support management and team goals related to sales performance and guest satisfaction
What We Provide
Hourly pay with additional commission opportunities
Performance-based incentives and team contests
Ongoing training and support
Opportunities for advancement within the spa
Flexible scheduling for part-time and full-time team members
Supportive, team-oriented work environment
Employee discounts on services, retail products, and gift cards
4 complimentary spa services per year
Employee referral bonus program
Qualifications
18 years of age or older
High school diploma or equivalent
Previous sales or customer service experience preferred
Comfortable using scheduling and POS software (Zenoti experience a plus)
Strong communication and interpersonal skills
Ability to multitask and stay organized in a busy environment
Reliable, professional, and able to work independently or as part of a team
This location is independently owned and operated. All employment decisions are made by the franchise owner and not by Hand & Stone Corporate.
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Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.