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Global Medical Response

Special Events Medical Dispatcher CrowdRx

philadelphia, PA

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Job description

Event Medical Dispatcher

PART-TIMEPER DIEM OPPORTUNITY

Starting at $25/HR

Location:One Lincoln Financial Field Way - Philadelphia, PA 19148

We're hiringEvent MedicalDispatcherstojoinour team in Philadelphia.This team member will coordinate anddispatchEMSand clinical resources atspecial eventswhileoperating in event operation centers and incident command posts. In this role,theteam membermayalso support the clinical team bydeliveringhigh-quality patient careandcustomer service to event guests, venue andevent staffto ourlocal partners.Our Event Medical Dispatchers will alsohave the opportunity totravel to large scale national events with our festival and special operations team.

Responsibilities:

Understand and adequately implement the concepts of Emergency Medical Dispatch published in Principles of Emergency Medical Dispatch as a minimum standard of care

Properly track incidents inthe venue's incident management system in a timely and clear manner

Operate telecommunications and two-way radio equipment in a clear and timely manner

Communicate with other public safety agencies to coordinate additional resources orprovide incident information

Escalatespublic health/safetyconcernsto venue staff and internal management

Allocate EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols

Coordinate and arrange emergent and non-emergent transport for patients to higher level of care

Track noteworthy incidents, event markers, and concerns utilizing the ICS 214 form

Deliver on-site BLSor ALSlevel care, dependent on certification level,in accordance with all applicable medical guidelines and protocols

Calmly and professionally respond to calls for emergency medical assistance and public safety issues within assigned venue or event area

Utilize medical equipment and procedures as required to provide appropriate and high-quality patient care

Responsible and accountable for completeness and accuracy of paperwork related to position prior to completion of shift

Properly maintain all issued uniforms and response gear and utilize all personal protective equipment

Keep current on all required state certifications / licenses

Maintain prompt and regular attendance

Travel to festivals and special events as part of our communications team, as needed

MinimumRequiredQualifications:

High school diploma or GED required

AHA/BLS ProviderCPR Certification required

Emergency Medical Dispatcher certification preferred

State Emergency Medical Technician or Paramedic certification required

Two (2) or more years of experience as an EMS provider preferred

Effective oral, written, and interpersonal communication skillson telephone, radio, and face to face interaction

Must havetelecommunications experience or have at least one year's experience as an EMS or public safety dispatcher

Effective customer service skills

Basic computer skills

A working understandingofSpecial Event Dispatching

Why ChooseCrowdRx ? CrowdRx is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at

GMR's Core Behaviors -keep care at the center, raise your hand, seek to understand, find a way together and be accountable-unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R

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