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Job description
Description
Branch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:
Managing day-to-day branch service operations
Supporting client transactions
Ensuring accurate and timely execution of all frontline banking activities
Coaching and supporting branch teams to meet performance expectations
Implementing process improvements that strengthen service delivery
Monitoring operational controls to reduce risk and maintain compliance
Career Specialization Definition
The Floating Teller role:
Conducts all credit and debit transactions in compliance with established bank policies and procedures.
Keeps proper cash supply on hand and prepares daily proof record while maintaining an acceptable difference record.
May process night deposits and ATM transactions.
Delivers excellent service to all bank customers.
May refer customers to other bank staff for product sales or problem resolution.
Other duties as assigned.
Career Level Definition
Requires basic knowledge of job procedures & tools obtained through work experience and may require vocational or technical education. Responsibilities typically include:
Working under moderate supervision.
Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.
Communicates information that requires some explanation or interpretation.
Knowledge & Experience
Typically requires 2+ years relevant experience
May require vocational or technical training
Physical/Environmental Requirements
Must be able to stand for extended periods of time & lift objects up to 30lbs
May require travel; must have reliable transportation & valid driver's license, if applicable
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.