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Job description
Branch Banking Universal BankerBranch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:Managing day-to-day branch service operationsSupporting client transactionsEnsuring accurate and timely execution of all frontline banking activitiesCoaching and supporting branch teams to meet performance expectationsImplementing process improvements that strengthen service deliveryMonitoring operational controls to reduce risk and maintain complianceThe Universal Banker role:Responds to customers' needs by processing routine banking transactions at teller window or on the platform under minimal supervision, and provides flexibility of coverage for the branch.Engages in broad range of sales and service activities to provide superior level of customer service.Opening new accountsHandling teller transactionsMarketing and cross-selling bank products and servicesResolving complex customer service issuesUtilizes banking knowledge to identify additional sales and service opportunitiesBuilds rapport to engage prospects in a banking relationship and enhance existing customer relationshipsRefers customer to other banking services and other bank personnel as appropriateOther duties as assignedRequires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities typically include:Working under limited supervision for routine situations.Providing assistance and training to lower level employees.Problems typically are not routine and require analysis to understand.Typically requires 5+ years relevant experienceMay require vocational or technical trainingMust be able to stand for extended periods of time & lift objects up to 30lbsJob Code: BBUBS3PTFLSA Status: Non-ExemptSalary Grade: 112We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
front royal, VA, 22630, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.