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Job description
Branch DeliveryBranch Delivery is responsible for delivering high-quality, consistent client experiences across branch locations while ensuring operational excellence and adherence to bank policies and regulatory requirements. Activities may include:Managing day-to-day branch service operationsSupporting client transactionsEnsuring accurate and timely execution of all frontline banking activitiesCoaching and supporting branch teams to meet performance expectationsImplementing process improvements that strengthen service deliveryMonitoring operational controls to reduce risk and maintain complianceThe Universal Banker role:Responds to customers' needs by processing routine banking transactions at teller window or on the platform under minimal supervision, and provides flexibility of coverage for the branch.Engages in broad range of sales and service activities to provide superior level of customer service. Responsibilities include, but not limited to:Opening new accountsHandling teller transactionsMarketing and cross-selling bank products and servicesResolving complex customer service issuesUtilizes banking knowledge to identify additional sales and service opportunities Builds rapport to engage prospects in a banking relationship and enhance existing customer relationshipsRefers customer to other banking services and other bank personnel as appropriateOther duties as assignedRequires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Responsibilities typically include:Working under limited supervision for routine situations.Providing assistance and training to lower level employees.Problems typically are not routine and require analysis to understand.Typically requires 5+ years relevant experienceMay require vocational or technical trainingMust be able to stand for extended periods of time & lift objects up to 30lbsCompensation offered will be based on a variety of factors, including but not limited to education, work experience, skills, certifications, and geographic location, etc.Eligible teammates may participate in a comprehensive benefits package that includes medical, dental, vision, life insurance, disability coverage, paid time off, retirement savings through a 401(k) plan, wellness resources, and other programs designed to support teammates' health and financial well-being, subject to plan terms and eligibility requirements. In addition, certain positions may be eligible for incentive compensation, bonuses, or other variable compensation, subject to applicable plans and performance criteria. General information on our comprehensive benefits package can be found by visiting Employee Benefits | Banking Career Benefits | Atlantic Union BankEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Worksite address
washington, DC, 20001, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.