About this opportunity
Advance Auto Parts lists this Specialist Quality & Training opportunity in daleville, Virginia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Support CPP-led commercial sales.
Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.
Manage store vehicle fleet maintenance, safety checks, and general vehicle readiness.
Conduct account stocking visits and Pro Sales flyer drops.
Perform outbound calls, follow-ups, and basic account touchpoints.
Perform customer deliveries as needed, following standard driver procedures (pick, stage, deliver, returns, core handling collection of credit accounts, customer relationship building)
Lead the organization and maintenance in and around the parts department / backroom, staging, and delivery areas.
Maintain knowledge of product inventory and new arrivals to assist with sales.
Lead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)
Engage with walk-in customers to understand their needs and recommend appropriate parts or services
Assist CPPs and GMs with tasking, special projects or execution initiatives including inventory management
Ability to locate and stock parts
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Strong selling skills for commercial customers
Ability to route store drivers.
Essential Job Skills Necessary for Success as a Commercial Specialist
Ability to work an assortment of days, evenings, and weekends as needed.
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; Willingness to learn about new products and sales techniques.
Use Microsoft software effectively (Word, Excel required)
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Basic inventory management skills
Working knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
Successfully complete the Parts Knowledge Assessment
Prior Experience that Sets a Commercial Specialist up for Success
Prior automotive parts experience preferred.
Proven sales ability
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
The employee is also occasionally exposed to moving mechanical parts; toxic or caustic chemicals; risk of electrical shock; We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
The good faith estimate for this role is between 20.75 USD and 23.09 USD per hour for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits:
Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Advance Auto Parts-Home
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.