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Job description
Senior Administrative AssistantThe principal purpose of this position is to provide coordination for internal and external communications, logistics, and administrative needs of the CTE Department, with a consistent focus on exceptional and professional customer service at all times. This position will perform a variety of complex and confidential administrative duties and will interact with senior level administrators, deans, directors, donors, vendors, public and private officials, faculty, staff, students, and the general public.Essential and other important responsibilities and duties may include, but are not limited to, the following:Essential Functions:Coordinate Dean of CTE's calendarResponsible for proactive and professional communication (agenda, minutes, scheduling, follow up, etc.)Maintain consistent and timely front desk support (answering phones, assisting students and faculty visitors, supporting and welcoming guests, etc.)Order and maintain adequate office suppliesServe on committees and provide administrative support when necessary.Provide assistance to students when necessary.Assist other staff and faculty.Engage in professional development.Assume other administrative duties as assigned.Other Important Functions:Serve on search committees and train new employees if requestedAdhere to legal requirements and regulations maintaining confidentiality and utilizing discretion with donors and studentsSupport divisional budgeting and planning processes; compile information and data; prepare requisitions; coordinate purchasing activities as assignedResearch, compile, and summarize data and information for special projects and reports, and confidential correspondence.Preparation of confidential correspondence, reports and special projects.Performs other job-related duties as assigned.Knowledge of:Business protocol and etiquetteGeneral principles and practices of fiscal, statistical, and administrative data collection and report preparationSkills in the use of database management, word processing, spreadsheet and presentation softwareMastery of Microsoft Office Suite software (Word, Excel, PowerPoint, and Access)Principles and procedures of record keeping and reportingAdvanced principles of business letter writing and report preparationMastery of formal/business English communication, including spelling, grammar, punctuation, and styleBasic mathematical principlesPrincipals and techniques used in public relations, marketing, and communicationsAbility to:Perform responsible and complex administrative work involving the use of independent judgment and personal initiativeThorough knowledge of college operations and policies with ability to interpret and apply the policies, procedures, laws and regulations of the business unit to which assignedWork independently and proactively in the absence of supervisionEstablish and maintain cooperative working relationships with all CFCC colleaguesSkilled at customer service and dealing with the public, can respond to difficult requests and inquiries with ease and calm; solution-focusedMaintain effective audio-visual discrimination and perception needed for:Making observationsReading and writingCommunicating with othersOperating assigned equipmentHandling varied tasks simultaneouslyMaintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:Standing or sitting for extended periods of timeOperating assigned equipmentHandling varied tasks simultaneouslyBending, stooping, climbing, or lifting up to 10 poundsMaintain mental capacity, which allow the capability of:Making sound decisionsResponding to questionsDemonstrating intellectual capabilitiesMinimum Education/Training:Associate's Degree preferred in office systems technology, business administration, or directly related field.Minimum Experience:Experience in an administrative/clerical capacity involving public contact with responsibilities requiring tact and confidentiality.Advanced computer skills with knowledge of all Microsoft Office Programs and Web-based environments.Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills, self-reliant, results oriented and exceptional written, oral and interpersonal skills.Preferred Education/Training, Experience, Skills:4 years' experience in an administrative/clerical capacity involving public contact with responsibilities requiring tact and confidentiality.Special Instructions to Applicants:This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.To claim veterans' preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.BenefitsState of NC benefits
Worksite address
wilmington, NC, 28403, US
Who can apply
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