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Rite-Hite Company

Sr Analyst, CPQ

milwaukee, WI

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About this opportunity

Rite-Hite Company lists this Sr Analyst, CPQ opportunity in milwaukee, Wisconsin. Review the employer’s description below for duties, qualifications and application requirements.

Job description

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

Key Responsibilities:

Design, configure, and maintain CPQ solutions using Logik.io (ServiceNow CPQ Configurator)

Administer and manage Logik environments, including rules, product models, pricing logic, and workflows

Configure and support integrations between CPQ, Salesforce, and downstream systems using KBridge

Translate business requirements into scalable CPQ configurations and solutions

Partner closely with sales, operations, and IT teams to support and optimize the quote-to-cash process

Support end-to-end CPQ processes including product configuration, pricing, quoting, and order integration

Ensure alignment between CPQ configurations, Salesforce data models, and sales processes

Troubleshoot configuration and integration issues, including KBridge-related data flows and errors

Participate in testing efforts (IT Validations, UAT), including writing and executing test scenarios

Support system enhancements, releases, and continuous improvement initiatives

Document configurations, integrations, processes, and best practices

Required Qualifications:

Bachelor's degree in Information Systems, Business, or related field (or equivalent experience)

5+ years of experience in CPQ, with strong hands-on configuration experience

Proven experience with Logik.io (ServiceNow CPQ Configurator), including administration and configuration

Strong understanding of CPQ processes (product modeling, pricing, quoting, and order flows)

Experience with Salesforce and understanding of its data model and sales processes

Hands-on experience with KBridge for CPQ integrations

Ability to translate business requirements into technical configurations

Experience supporting sales organizations and understanding of sales lifecycle workflows

Strong analytical, troubleshooting, and problem-solving skills

Excellent communication skills and ability to work cross-functionally

Preferred Qualifications:

Experience integrating CPQ with ERP or downstream order management systems

Familiarity with manufacturing or complex product environments

Experience working in Agile environments

Exposure to testing practices (SIT/UAT) and QA collaboration

Key Competencies:

Strong functional + technical balance

Attention to detail in configuration and logic design

Business process understanding (sales and quote-to-cash)

Problem-solving and ownership mindset

Ability to work independently while collaborating across teams

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

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