Job description
Job Description
Role Summary
The Sr. Analyst - Last Mile plays a critical role in driving performance, execution, and insights across Kraft Heinz’s Last Mile platform partnerships. This role supports day-to-day business management across partners such as Instacart, DoorDash, Uber Eats, and GoPuff through performance tracking, campaign execution, promotional support, budget management, and cross-functional follow-through to help accelerate growth across the Last Mile channel.
This person will work closely with the Sr. Manager - Last Mile and will report to the Lead - Last Mile. The role is part of the broader eCommerce and Customer Marketing team, which is responsible for growing eCommerce sales and positioning Kraft Heinz to win in an omnichannel future.
Responsibilities
Support business management across priority Last Mile platforms, including Instacart, DoorDash, Uber Eats, and GoPuff, by tracking performance, identifying opportunities, and helping drive strong day-to-day execution
Analyze platform, campaign, promotional, and category performance to generate actionable insights, inform optimization, and support clear internal and customer-facing recommendations
Build and maintain recurring scorecards, trackers, and reporting tools to monitor key eCommerce and Last Mile KPIs and surface business trends
Support the planning and execution of media, promotional, merchandising, and test-and-learn initiatives across Last Mile platforms, including coordination of inputs, assets, budget management, invoicing, and follow-up actions
Partner across Omni Shopper Marketing, Retail Media, Sales, Finance, Marketing, Business Analytics, and external platform teams to ensure plans are aligned, executed effectively, and connected to broader omnichannel priorities
Identify, synthesize, and share best practices, learnings, and performance insights across internal stakeholders to strengthen broader Last Mile capability and business decision-making
Support digital shelf and platform execution priorities that improve the consumer experience and business performance
Bring a strong ownership mindset by proactively flagging risks, solving problems, and moving work forward with speed, accuracy, and follow-through
What Success Looks Like
Success in this role will be measured through both business performance and strong execution, including:
Strong performance tracking and visibility across priority Last Mile platforms against company KPIs
High-quality campaign, promotional, and platform execution
Actionable insights that improve plans, optimizations, and business decision-making
Accurate and timely budget, billing, and workflow management
Clear cross-functional alignment across internal and external stakeholders
Strong contribution to the Last Mile learning agenda and broader organizational capability building
Qualifications
3-5 years of experience in eCommerce, customer marketing, sales analytics, retail media, marketing, or related commercial roles
Strong understanding of CPG, eCommerce, and omnichannel business dynamics
Strong analytical skills, including required proficiency in Excel and PowerPoint, and comfort working with dashboards, scorecards, KPIs, and multiple data sources
Ability to translate performance data and business trends into clear insights, simple narratives, and practical recommendations
Strong written, verbal, and visual communication skills, including PowerPoint development and clear storylining
Demonstrated project management skills and the ability to manage multiple priorities with strong attention to detail and follow-through
Ability to build strong cross-functional partnerships and influence through credibility, collaboration, and clear communication
Comfort operating in ambiguity, balancing speed with accuracy, and proactively identifying risks or opportunities
High ownership mindset with the ability to work independently while keeping stakeholders aligned
Preferred Qualifications
Experience working with Last Mile platforms, including Instacart and DoorDash
Experience partnering closely with Marketing, Sales, Retail Media, and eCommerce stakeholders
Experience with syndicated data, customer marketing, promotional planning, or platform reporting tools
Familiarity with digital shelf, search, or related eCommerce performance metrics
Why This Role Matters
This role plays an important part in supporting how Kraft Heinz grows across Last Mile eCommerce. By connecting analytics, execution, and cross-functional coordination, the Sr. Analyst - Last Mile helps improve business performance, strengthen internal decision-making, and support how Kraft Heinz competes across a fast-evolving digital commerce landscape.
Location / Travel
Location: Employee's Home / National
Some travel is required for internal meetings and external partner visits.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$89,800.00 - $112,200.00Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Employee's Home - NationalKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may assistance.
Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.