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Job description
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.
nWorking at Abbott
nAt Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:
nnnCareer development with an international company where you can grow the career you dream of.
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nnEmployees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
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nnAn excellent retirement savings plan with a high employer contribution ·
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nnTuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
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nnA company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
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nnA company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
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n nThe Opportunity
nThis position is a field-based position based in Manhattan, NY in the Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
nWhat You’ll Work On
nUnder general direction, the CRM Product Support Specialist provides comprehensive engineering, sales, educational, and technical support. This role responds to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products.
nKey Responsibilities:
nnnClinical Interface : Acts as a senior clinical interface between the medical community and the business.
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nnRelationship Building : Demonstrates the ability to build and sustain credible business relationships with customers and share product expertise accordingly.
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nnComprehensive Support : Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players while providing regional case coverage.
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nnTraining and Education : Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals.
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nnSales Support : Provides additional back-up support to Cardiac Rhythm Team in the following areas:
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nnSales support
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nnRegional training seminars
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nnClinical studies/data collection
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nnTrouble Shooting
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nnNew product in-service training to physicians, nurses and sales representatives
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nnMentors and provides leadership for less experienced Clinical Specialists
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nnContinuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
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n nRequired Qualifications
nnnBachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience.
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nn3+ years of related experience or a program certification from an accredited cardiac training program.
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nnMust have certifications in CRM products.
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nnDemonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
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nnFamiliarity with cath lab and operating room procedures and protocol
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nnDemonstrate advanced knowledge of cardiac pacing systems.
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nnMust apply engineering skills and abilities to interpret and solve complex clinical problems.
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nnMust possess strong written and verbal communication skills, along with excellent interpersonal, presentation, analytical, and organizational abilities. Additionally, must be able to meet deadlines effectively.
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nnMust be detail-oriented and capable of working independently.
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nnMust be able to collaborate effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals. Additionally, must be capable of managing multiple assignments simultaneously and efficiently.
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nnMust have extensive personal computer skills, including experience with Microsoft Office or equivalent software, for tasks such as graphics, word processing, databases, and authoring programs, to develop presentation materials.
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n nApply Now
nLearn more about our health and wellness benefits, which provide the security to help you and your family live full lives:
nFollow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
nConnect with us at on Facebook at and on Twitter @AbbottNews.
nThe base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.
nAn Equal Opportunity Employer
nAbbot welcomes and encourages diversity in our workforce.
nWe provide reasonable accommodation to qualified individuals with disabilities.
nTo request accommodation, please call or email
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.