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CTI Clinical Trial and Consulting Services

Sr Director Business Development & Client Management Lab Services

cincinnati, OH

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Job description

About CTI CTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations. We assist clinical research throughout the lifecycle of development, from drug concept to commercialization. CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration with pharmaceutical, biotechnology, and medical device firms. For more information, visit CTI CTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations. We assist clinical research throughout the lifecycle of development, from drug concept to commercialization. CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration with pharmaceutical, biotechnology, and medical device firms. For more information, visit you'll do:

Develop and execute strategic territory plans to prioritize, pursue, and convert competitive customer accounts and leads

Create in-depth prospect profiles in order to present services available to client’s primary decision makers and review cost, timeliness, and effectiveness of in-house testing vs. outsourced testing

Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports

Represent laboratory services to include assay development, safety testing, specimen and specimen kit management, biorepository, bioanalytical and specialty testing

Lead the business development process from initial due diligence to early engagement meetings, to heading the RFP Process, to closing of opportunities

Collaborate with CTI’s internal staff regarding the development and procurement of proposals

Marketing, Business Development, Medical Affairs, and other teams to identify therapeutic, disease and/or product-specific targeted opportunities

Participate in client bid defenses

Answer client inquiries to identify areas of improvement and identify new business opportunities among existing customers

Provide overall support to new accounts to ensure clients receive highest level of service during their on-boarding phase

Maintain a sufficient pipeline of opportunities to ensure a close rate that achieves the annual sales goal

Attend regularly scheduled client meetings to monitor service, give direction and feedback on performance

Support marketing initiatives when necessary to better reach passive clients

Tradeshows, symposium attendance etc

Assist in establishing the overall NA Yearly Lab Services Sales Target

Recruit and hire BD Lab Services Sales team members

Assist in establishing individual sales targets for the Lab Services Sales team members

Schedule and attend weekly meetings with each member of the BD Sales Team in order to remain aware of sales activities and future opportunities

Attend regularly scheduled meetings in the CTI Global Corporate HQ in Covington, KY including each Quarterly BD Meeting

Monitor monthly time and activity versus productivity of the BD Sales Team to assess and implement continuous improvement

What you'll bring: Excellent written and verbal communication skills

Knowledge of CRO, moderate to high complexity laboratory services, and healthcare practices

Proficient in computer technology including Microsoft Excel, PowerPoint, and Word

Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level

Proven ability to manage multiple projects at a time, while maintaining sharp attention to detail

Ability to work independently and be self-motivated

Ability to identify client needs/opportunities and translate them into new projects

Ability to interact and develop a rapport with clients

Familiar with account management software (CRM) preferredSalesforce, Zoho CRM and HubSpot are commonly used software’s

BA/BS degree in Business Administration, Marketing, Sales or relevant field

Documentation of exceptional performance in prior leadership role(s)

5 years of successful sales experience in laboratory or CRO industries

Why CTI? Advance Your Career – We invest in your professional growth. Through a structured mentoring program, leadership development courses, and access to ongoing education and training opportunities, including tuition reimbursement, you’ll have the tools to achieve your goals. Our dedicated training department supports your successful career at CTI.

Be Part of an Award-Winning Team – Join a global team spanning 60 countries, recognized for its award-winning culture that prioritizes people. We support your work-life balance with generous health benefits, vacation packages, hybrid work opportunities, and paid parental leave. Through our CTI Cares program, you’ll have opportunities to give back to your community and the world.

Make a Lasting Impact – At CTI, your work directly contributes to advancing medicine. You’ll play a vital role in developing life-changing treatments for patients with chronic and critical illnesses. Together, we move medicine forward, making a difference for those who need it most.

Equal Opportunity Employer/Veterans/Disabled

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Worksite address

cincinnati, OH, 45208, US

Who can apply

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