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Job description
About the Role
Your opportunity to make a real impact and shape the future of financial services is waiting for you. Let’s push the boundaries of what’s possible together.
As a Senior Director of Software Engineering at JPMorganChase within the Commercial and Investment Bank Payments Technology Fraud Engineering team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross‑functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. In this role, you will play a critical part in advancing fraud investigation capabilities and safeguarding payments processing across the organization.
Job Responsibilities
Lead multiple technology and process implementations across departments to achieve firm‑wide technology objectives
Directly manage multiple areas with strategic transactional focus
Provide leadership and high‑level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
Act as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
Manage multiple stakeholders, complex projects, and large cross‑product collaborations
Influence peer leaders and senior stakeholders across the business, product, and technology teams
Champion the firm’s culture of diversity, opportunity, inclusion, and respect
Drive the development and delivery of high throughput, low latency production systems for fraud prevention
Oversee cross‑functional engineering teams, including application, data, and SRE disciplines
Guide the adoption of DevOps practices, CI/CD, and infrastructure as code across teams
Ensure operational stability, observability, and reliability of distributed, cloud‑native architectures
Required Qualifications, Capabilities, and Skills
Formal training or certification on software engineering concepts and 10+ years applied experience, including 5+ years leading technologists to manage, anticipate, and solve complex technical items within your domain of expertise
Strong background in Java‑based backend systems (e.g., Spring Boot, microservices)
Experience developing or leading large or cross‑functional teams of technologists (application, data, SRE)
Deep understanding of distributed systems design and cloud‑native architectures
Experience with cloud platforms (e.g., AWS, GCP, or Azure)
Proven track record delivering high throughput/low latency production systems
Strong experience with DevOps practices, CI/CD, and infrastructure as code
Familiarity with observability tools (monitoring, logging, tracing)
Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
Experience leading complex projects supporting system design, testing, and operational stability
Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred Qualifications, Capabilities, and Skills
Experience designing and operating event‑driven architectures (Kafka, Pulsar, etc.)
Strong background in data engineering (ETL/ELT pipelines, streaming data, data lakes/warehouses)
Experience implementing SRE principles (SLOs, error budgets, reliability engineering)
Expertise in containerization and orchestration (Docker, Kubernetes)
Experience with API design and management (gRPC, REST, GraphQL, API gateways)
Familiarity with security and compliance in regulated environments (e.g., financial services)
Strong experience with performance tuning and scalability optimization
Benefits
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer & Diversity & Inclusion
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
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Worksite address
austin, TX, 78716, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.