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Job description
In This Role, You Will
Own diagnostic deployment for the current service vehicle fleet and successor platforms, from requirement definition through release into the operating fleet, and foster design for diagnostics with system, firmware, and software teams.
Improve diagnostic quality to reduce time-to-diagnose in the fleet. Drive fault isolation accuracy and resolution so a triggered fault points to the right component and repair activity.
Close end-to-end diagnostic gaps from requirement through V&V. Own the diagnostic requirements set, maintain traceability between requirements, implementation, test coverage, and in-fleet performance, and lead design and test reviews to catch gaps early.
Define and deploy service actions tied to diagnostic outcomes. Partner with service engineering and fleet operations to ensure each fault maps to an actionable, verified repair, and confirm effectiveness using fleet data.
Identify and develop prognostic features that predict component and system issues ahead of failure, translating fleet telemetry into monitoring strategies that reduce unplanned downtime, and report diagnostic health and gap closure status to cross-functional and program leadership.
Develop metrics to measure diagnostic success and use them to identify system and process gaps, driving continuous improvement across the diagnostic lifecycle.
Own diagnostic deployment for the current service vehicle fleet and successor platforms, from requirement definition through release into the operating fleet, and foster design for diagnostics with system, firmware, and software teams.
Improve diagnostic quality to reduce time-to-diagnose in the fleet. Drive fault isolation accuracy and resolution so a triggered fault points to the right component and repair activity.
Close end-to-end diagnostic gaps from requirement through V&V. Own the diagnostic requirements set, maintain traceability between requirements, implementation, test coverage, and in-fleet performance, and lead design and test reviews to catch gaps early.
Define and deploy service actions tied to diagnostic outcomes. Partner with service engineering and fleet operations to ensure each fault maps to an actionable, verified repair, and confirm effectiveness using fleet data.
Identify and develop prognostic features that predict component and system issues ahead of failure, translating fleet telemetry into monitoring strategies that reduce unplanned downtime, and report diagnostic health and gap closure status to cross-functional and program leadership.
Develop metrics to measure diagnostic success and use them to identify system and process gaps, driving continuous improvement across the diagnostic lifecycle.
Qualifications
Bachelor's or Master's of Science in Electrical, Mechanical, Systems, or Computer Engineering.
10+ years of experience in vehicle or system diagnostics, with direct experience supporting a production or operating fleet.
Demonstrated experience improving diagnostic quality and fault isolation accuracy using field data, with measurable reduction in time-to-diagnose.
Working knowledge of automotive serial communication protocols (CAN, CAN-FD, LIN, Automotive Ethernet) and diagnostic protocols and standards (UDS/ISO 14229, OBD, DTC management).
Experience with fail-operational and fail-safe concepts and system diagnostics under a functional safety standard (ISO 26262 or equivalent).
Hands-on data analysis skills — able to query, process, and draw conclusions from large fleet datasets (Python, SQL, or equivalent).
Experience defining service and repair procedures and working directly with service or field operations teams.
Bonus Qualifications
Experience developing prognostics, predictive maintenance, or condition monitoring features for vehicles or other fleets of complex hardware.
Experience applying statistical or machine learning methods to fault detection and anomaly detection at fleet scale.
Experience with over-the-air software and calibration deployment to a vehicle fleet.
Familiarity with Model-Based System Design (MBSD) processes.
$204,000 - $280,000 a year
Base Salary Range
There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.
Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Worksite address
foster city, CA, 94420, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.