This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Job Category: Event Management Services
Requisition Number: SREVE
Posted: October 15, 2025
Type: Full-Time • Remote
Locations
Showing 1 location. Remote locations include multiple U.S. states and addresses listed in the original description.
The Sr. Event Experience Manager will work closely with the client to understand the program goals and objectives and provide a return on their investment throughout each aspect of the program. The Sr. Event Experience Manager focuses on tactical operations and collaborates with the operations team to provide optimal services to the account to support those goals. The Sr. Event Experience Manager works effectively with internal support teams, external clients, and vendors while staying in compliance with corporate and/or pharmaceutical guidelines.
What you will do here:
Project Management with consultative approach for virtual, hybrid or in-person meetings
Client, Financial, and Vendor Management
Marketing & Sales, Event Design, and Onsite Services
Manage multiple projects on tight timelines
Act as a mentor to associates who are new to the company or promoted to the Operations department
Event Management: Follow all client mandated SOPs as required
Digital producer and/or tech support for your own events
Work with Procurement to source and secure event space and guestrooms
Review and monitor contract terms, space, and guest room blocks
Source, secure and manage all required suppliers for events including DMC/Ground company, AV/Production, off-site venues, etc.
Profile management in Event Software (Cvent or client software); manage status movements and keep data accurate
Create and manage program agenda, event resume, and client/internal timelines
Guide clients on event website development to produce quality reports for budget owners
Coordinate registration and reporting expectations; collaborate with attendee services on communications, reporting and housing where applicable
Coordinate internal and external teams through effective communication and organized plans
Schedule and lead internal team meetings (kick-off, pre-con, post-con)
Collaborate with travel and app teams to support attendees and client platforms
Act as liaison with vendors and hotels/venues to ensure seamless execution
Collaborate with FLOW division for gifts and giveaways within SOPs and budgets
Coordinate with Production on event agenda and show flow; review BEO and execution
Coordinate ground transportation and travel communications
Conceptualize theming and event elements within approved budgets
Coordinate speaker management, bios, session descriptions, and rider needs
Incorporate client products into events and manage displays
Plan and execute large, complex events
Work with client committees and guide junior staff through planning
Provide world-class service through quality, flexibility, and adaptability
What we expect:
Details of these areas are shared during interviews and monthly reviews.
What you will bring:
College degree or equivalent experience
Minimum 7+ years in the meetings industry (operations and specialty areas as applicable)
Knowledge of virtual and hybrid event options
Ability to travel on-site approximately 35% domestically and internationally
Excellent oral and written communication skills in internal and client-facing environments
Proven track record of managing large, complex projects concurrently
Ability to deliver creative outputs in tight timelines while maximizing resources
Experience in a virtual office environment is a plus
Proficient in Microsoft Office (Outlook, Excel, OneNote, Word, PowerPoint)
Experience with event databases (Cvent preferred)
Life Sciences specialty: Minimum 5+ years in Life Sciences programs, sales, and/or clinical program management
What we provide:
Health, Dental, Vision and Life Insurance options
401K plan
Paid holidays
Accrued personal time off for vacation and sick leave
Laptop, monitor, and mobile phone
Remote work option or Corporate HQ in Milwaukee area
Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences, with a remote workforce across the US and internationally.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows, plus related consulting and enterprise services.
Global Headquarters
10520 7 Mile Road, Caledonia, WI 53108 | Phone
M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Worksite address
chagrin falls, OH, 44022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.